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B-16
8AL90208USAD ed01
November 20, 2008
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MUX-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Critical This alarm is raised if the
SIP Multiplexor
experiences a reset and has
not yet properly restarted.
SIP multiplexor
restart again at ' .
$date . ' Will not send
more mail until
server restarts
successfully'
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. The SIP
subsystem is a critical
component of this
server. Pull THS and
TNS logs.
NTP-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Minor This alert is raised if the
NTP/time server service
experiences a reset.
No NTP service.
Restarting time
service at ' . $date . '
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
This service is used to
keep time and date
correct. Critical in
stacked/redundant
environments.
NTP-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Major This alarm is raised if the
NTPO/time server service
experiences a reset and has
not yet properly restarted.
Still no responding
NTP connections.
Restarting time
service again at ' .
$date . ' Will not send
more mail until
server restarts
successfully' . '
Call Customer Support
as soon as possible if
this service is currently
in use and the service
does not restart within
10 minutes. This service
is used to keep the time
and date correct.
Critical in
stacked/redundant
environments.
Alert/Alarm Impact Severity Description Instance Action
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