Branson 2000Xc - Page 24

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100-412-234 REV. 06 11

1.5.2 Record Information About the Problem

Before sending equipment for repair, record the following information and send a copy of it

with the equipment. This will greatly increase Branson’s ability to address the problem.

1. Describe the problem; provide as much detail as possible. For example, is the problem

intermittent? How often does it occur? How long before it occurs after powering up?

____________________________________________________________________________

2. Is your equipment in an automated system?

____________________________________________________________________________

3. If the problem is with an external signal, which signal?

____________________________________________________________________________

4. If known, include plug/pin # (e.g., P29, pin #3) for that signal:

____________________________________________________________________________

5. What are the Weld Parameters?

____________________________________________________________________________

What is your application? (Type of weld, plastic material, etc.):

_______________________________________________________________________

Name and phone number of the person most familiar with the problem:

_______________________________________________________________________

Contact the Branson office prior to shipping the equipment.

For equipment not covered by warranty, to avoid delay, include a Purchase Order.

Send a copy of this page with the equipment being returned for repair.

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