224 100-412-234 REV. 06
A.1 FAQ: 2000Xc SERIES
Q. What is the User ID and Password:?
A. The 2000Xc system is shipped with a default user name: ADMIN and default password:
123456Aa#. The password will need to be changed after the first log in. It is highly
recommended to create multiple Executive users for backup.
Q. I’ve lost my user name or password. How can I get in?
A. The Executive is the only authority that can recover user names and password. If the
Executive lost his password or user name, the Password Recovery Kit will need to be used
to turn off the Authority Check. The Password Recovery Kit is a dongle that plugs into the
back of the 2000Xc power supply. It can be ordered from Branson. EDP number is 101-
063-1089. See 6.23.2 Password Recovery for more information.
Q. My user name has been disabled. How do I reactive it?
A. The Executive can disable and re-enable users.
Q. Can Branson give us a temporary or global user name and password for
logging in?
A. No, there is no backdoor password to enter the system. If all the user and passwords
are lost, the Password Recovery Kit will need to be used.
Q. I’ve logged in as a Supervisor and/or Executive but none of the features in the
configuration screen are accessible.
A. Verify that the system is not in Automation mode. If Automation is set to on,
accessibility to configuration options is limited.
Q. What are the electrical characteristics of the input/output lines in the START
and USER I/O cables?
A. They are rated at 10ma. 24Vdc. This is compatible with most PLC’s available.
Q. Can’t I use 120 volt AC LOGIC?
A. Not directly. Use relays to interface between the 2 logic levels. Note: use relays with
low-power requirement coils, and use back biased diodes to suppress induced back EMF.
Q. But you forgot about the RELAY outputs in your diagrams.
A. They are SOLID STATE relays, and can safely withstand 40 V ac 250 ma, or 24 V dc,
250 ma. So they may be suited better to drive relays, if required to interface to relay coils.
Q. Why do you have so many pins in the USER I/O cable?
A. We combined the alarm and advanced feature connector outputs from the 900 Series
with 2000 Series additions to provide maximum features and flexibility while retaining
most feature backward compatibility.
Q. What do I do with the UNUSED PINS?
A. You should electrically isolate each unused pin so that shorts to ground and other
outputs are avoided. This could possibly damage the controller board and other system
components.
Q. Do I ground the shields on the USER I/O cable?
A. No; leave the shield from the cable isolated and cut-back so they do not touch ground:
this prevents ground loop interference from occurring.
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