4 • Troubleshooting
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• [348] A failure has occurred during power up! The status of all tests
run during power up are indicated on the Diagnostic Tests
screen which follows this error message.
At power-up, the AS electronics are tested. If one or more tests fails,
this message appears. On the
DIAGNOSTIC TESTS screen, an “F”
indicates that a test failed and a “P” indicates it passed.
Possible Causes: One or more of these tests has failed, indicating
a problem with that portion of the electronics. See Section C.9.2
for a description of each test.
Actions:
• If the SYRINGE COMM test fails, make sure the sample syringe
cable is installed and connected to the correct connector on the
AS rear panel (see Section B.3.3
). If the prep syringe is installed,
check its cable connection, also. Rerun the test.
• If the SYRINGE COMM test still fails or if other tests fail, contact
Dionex.
• [362] Syringe size <= 1 mL require the 1.2 mL needle assy.
Actions: See Section 2.3.3
for a description of the sampling
needle assemblies and the syringe size requirements for each.
• [363] Syringe size > 1 mL require the 8.5 mL needle assy.
Actions: See Section 2.3.3
for a description of the sampling
needle assemblies and the syringe size requirements for each.
• [366] The computed sample injection volume exceeded the needle
assembly volume. The sample injection volume has been
automatically reduced. Please confirm injection volume
parameter.
Actions: See “
Maximum Sample Loop Sizes and Injection
Vo l u m e s ” on page 68 for the maximum injection volumes
allowed for each sampling needle assembly and syringe size.