l Securely operate and protect your network: It is the customer’s responsibility to secure your network through
the use of network intrusion detection and prevention mechanisms, using adequately hardened
network/application firewalls, and network segmentation, especially if exposed to public Internet. Additionally,
dispose of data in an appropriate manner, complying with all local laws and regulations.
Applicable to iTero Element, iTero Element 2, iTero Element Flex, iTero Element 5D, and iTero Element 5D Laptop Configuration,
iTero Element 2 Plus, iTero Element 5D Plus, iTero Element 5D Plus Lite
l Detect malicious and mobile code: It is the customer’s responsibility to select and implement anti-virus/anti-
malware protection for the iTero® Element™ Flex host machine. Additional CPU and memory resources should
be provided, if necessary, in order to prevent any degradation in performance caused by the execution of this
software.
Applicable to iTero Element Flex and iTero Element 5D Laptop Configuration
l Create strong passwords and protect login credentials: It is the customer’s responsibility to set strong
passwords with to access scanners and Align systems. The more characters it has with special characters, the
stronger it is. Using a passphrase without personal information is one of the simplest ways to ensure that you
have a strong password along with changing it every 90 days. Protect your username and password login
credentials granting you access to scanners and Align systems by not sharing with anyone and working in a
secure environment.
Applicable to iTero Element, iTero Element 2, iTero Element Flex, iTero Element 5D, and iTero Element 5D Laptop Configuration,
iTero Element 2 Plus, iTero Element 5D Plus, iTero Element 5D Plus Lite
l Apply segregation of duties and timely remove staff accounts when no longer needed: If customer has
multiple user accounts with access to the scanner, it is the customer’s responsibility to register those multiple
user accounts with the appropriate role of Doctor, Assistant, or Support Technician. This helps ensure the ability
to track activities performed by individual users better protecting the device. Additionally, it is the customer’s
responsibility to remove user accounts when staff no longer require the access to the scanner.
Applicable to iTero Element, iTero Element 2, iTero Element Flex, iTero Element 5D, and iTero Element 5D Laptop Configuration,
iTero Element 2 Plus, iTero Element 5D Plus, iTero Element 5D Plus Lite
l Ensure current data backup and maintain latest software version: It is the customer’s responsibility to
ensure scanners remain connected to Align systems to backup PII and intraoral scan images to Align servers and
are being restarted as requested to ensure latest scanner updates are being applied.
Applicable to iTero Element, iTero Element 2, iTero Element Flex, iTero Element 5D, and iTero Element 5D Laptop Configuration,
iTero Element 2 Plus, iTero Element 5D Plus, iTero Element 5D Plus Lite
l Exported data not encrypted: It is the customer’s responsibility to protect exported data, such as intraoral
images, by using mechanisms such as digital signatures or encrypting removable media.
Applicable to iTero Element Flex and iTero Element 5D Laptop Configuration
If you have any questions or concerns about the risks as they are described, please do not hesitate to contact
TRM@aligntech.com or privacy@aligntech.com.
iTero Element® 5D Plus User manual
© 2020 Align Technology, Inc. All rights reserved. 179
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