Keba ServoOne - Page 375

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11.6.16.21Error15-22(emergencycodeFF00h)

Cause: Invalid production data detected

Suggested steps:

Please contact your service provider

Thisissueisprobably

causedbyanunsuitable

parametersetting.

l Saveyourparametersetforalaterrestore.

l See'historyofparameterchanges'andundo

thelatestchanges.

l Pleasecheckyourparametersetfor

implausiblesettings.

l Pleasesetdevicetofactorysetting,restart,and

seeiftheerroroccursagain.

l Whenreportingthiserrortoyourservice

partner,pleaseincludeyourdevice's

parametersetting.

Thisisprobablyasoftware

issue.

l Pleasetrytoswitchtoadifferentversionof

devicefirmware.

l Saveyourdatasetandresettheaxismoduleto

factorysetting.Seeiftheerrorpersists,orifit

comeswithactivatingacertainfeature.

Thisispossiblyahardware

issue

Ifothermeasuresfailtosolvetheproblem,please

replacetheservocontroller.

ID No.: 0842.26B.5-01Date: 09.2020

ServoOne- Device Help

375

11 Alarms & warnings

11.6.16.22Error15-23(emergencycodeFF00h)

Cause: Parameter settings requires a valid software key