Keba ServoOne - Page 385

11.6.20.20Error19-20(emergencycode5300h)
Cause: Safety production data invalid (no data or CRC failure)
Suggested steps:
Update of safety production data required, contact your service provider
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
11.6.20.21Error19-21(emergencycode5300h)
Cause: Failure in code data area (ROM) detected
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
385
11 Alarms & warnings
11.6.20.22Error19-22(emergencycode5300h)
Cause: Functionality or hardware not supported in this software version
Suggested steps:
Please contact your service provider
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
11.6.20.23Error19-23(emergencycode6100h)
Cause: Fatal error on safety controller SR1 detected
Suggested steps:
Read additional information, check safety system and switch off/on device to
acknowledge error
11.6.20.24Error19-24(emergencycode6100h)
Cause: Fatal error on safety controller SR2 detected
Suggested steps:
Read additional information, check safety system and switch off/on device to
acknowledge error