11.6.20.15Error19-15(emergencycode5300h)
Cause: Errorininitializationofprotectedmemory
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
11.6.20.16Error19-16(emergencycode5300h)
Cause: File access on device not complete
Suggested steps:
File transfer interrupted, file maybe corrupt, login and try again!
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
384
11 Alarms & warnings
11.6.20.17Error19-17(emergencycode5300h)
Cause: Safety-system run-up with illegal firmware!
Suggested steps:
Process firmware-update and process power on (24V) reset!
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
11.6.20.18Error19-18(emergencycode5300h)
Cause: Firmware-update of safety-system failed!
Suggested steps:
Process power on (24V) reset!
11.6.20.19Error19-19(emergencycode5300h)
Cause: System run-up with illegal FPGA firmware!
Suggested steps:
Update the FPGA with the correct firmware!
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.