Keba ServoOne - Page 383

11.6.20.11Error19-11(emergencycode5300h)
Cause: Software licence key or level is invalid
Suggested steps:
Please contact your service provider
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
11.6.20.12Error19-12(emergencycode5300h)
Cause: No ram memory for communication option available
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
383
11 Alarms & warnings
11.6.20.13Error19-13(emergencycode5300h)
Cause: Error while FPGA programming
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
11.6.20.14Error19-14(emergencycode5300h)
Cause: Error while loading a dynamic software module
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again