Keba ServoOne - Page 382

11.6.20.7Error19-7(emergencycode5420h)
Cause: Currentinbrakingresistoreventhoughtransistorswitchedoff
Suggested steps:
Call your service provider.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
11.6.20.8Error19-8(emergencycode5300h)
Cause: Hardware identification failed
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
382
11 Alarms & warnings
11.6.20.9Error19-9(emergencycode5300h)
Cause: Flash memory failure
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
11.6.20.10Error19-10(emergencycode5300h)
Cause: Initialisation of runtime system failed
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.