My shapes are drawing off the mat. What am I doing wrong?
If you are using Knife Point, make sure you are setting the origin based on the position of the test pen
or blade holder, not the laser light. The laser light is used for WYSIWYG mode.
Check whether your Virtual Mat is in Portrait or Landscape mode. This will change whether your
image appears the same way you see it on the screen or rotated 90 degrees relative to the screen.
Details on these various settings are covered in Section 2.07.
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When drawing with the test pen, I have extra lines being drawn.
Make sure you raise the pen in the blade holder seat on the Zing before tightening the front screw. The
blade holder seat needs to be able to drop the pen down when it reaches the spot to draw the shape.
Otherwise, the pen tip will be dragging across the paper from the origin to where the shape will begin to
be drawn and then back to the origin at the end of the “cut”.
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My cut started out fine but by the end of the cut, it’s not cutting through the material.
Make sure the blade holder housing doesn’t have any bits of material inside of it.
Make sure the front screw is tight so that the blade holder isn’t slipping upwards during the cut.
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My cut is clean in some places but not in others. Why am I not getting consistent cutting?
Try raising the blade holder a little ways up in the blade holder seat (~1/16”). If the blade is too close to
the material, not enough force is being invoked.
Make sure your material is pressed firmly onto a clean and sticky mat (assuming you are cutting a
material such as paper or cardstock).
Your material may require two passes. If a material is not homogenous or if it is heavily textured, using
two passes is sometimes needed to get the entire shape cut cleanly. Also, if the material has been
exposed to humidity, then it will become difficult to cut in one pass. You can dry paper and cardstock in
a 100 degree oven for half an hour or so to release the moisture.
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I am getting a lot of tearing in my cuts.
A number of things can cause tearing so work through this check list:
Too much blade is exposed. If you see cut lines in your mat, shorten the blade exposure. You
should only be cutting through the material itself.
The blade is chipped. Try a different blade.
The paper is not adhered well to the mat. Make sure the mat is clean, sticky, and the paper is
pressed smoothly and evenly on the surface.
You may be using too much cutting force. Try reducing it and doing test cuts.
You may have too many nodes in the shape. Refer to Section 7.02
The material itself may be subject to tearing, especially on intricate cuts. Also, if the cardstock has
been exposed to humidity, then the moisture in the material can make it difficult to cut cleanly. Try
blow drying the cardstock or placing in a slightly warm oven for half an hour. Worst case, try a
different cardstock.
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