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KNK Zing - Y Cardstock Is Not Cutting All the Way through Have the Blade All the Way out and Using the Maximum Force; Software Issues

KNK Zing
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191
My shapes are not completely cutting out. They are still attached to the waste part of the material.
Make sure you have turned the Blade Offset back to the appropriate value for the blade you are using. If
the Offset is at 0, then your closed paths will not quite close when cutting with a blade.
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My cardstock is not cutting all the way through. I have the blade all the way out and using the maximum force.
Please refer to Section 2.01. It’s important to only have as much blade exposed as is necessary to
penetrate the cardstock. You may also need to raise the blade tip height. Reduce your force back to
suggested values for the material you are cutting and do a test cut.
Do not use more pressure than is needed. If the cardstock is cutting through about 90% of the cut, then
turn on Multi-cut. Some cardstocks do better with a second pass.
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Software Issues
Make The-Cut will not accept the registration number on the CD that came with my Zing.
The Activation Pin is the number on the CD envelope. This number needs to be used for registering
your copy of the software at the web site shown on the Quick Start Guide (also shown in Section 1.06).
Once you register, you will be given a Registration Number to then use in Make-The-Cut.
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I have a very complicated file that I am attempting to edit. Make-The-Cut keeps crashing.
You can allocate more memory by going to Help>Advanced>Limit Undo Size and changing from 0
(unlimited) to a set number of undo steps to save in memory. Change to the most steps you feel you
might need for example, 5.
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I have a new computer and I want to install Make-The-Cut. I cannot locate my registration number for MTC.
Go to this link to have your registration number emailed to you at the email address you used when
registering your copy of MTC: http://www.make-the-cut.com/LostRegKey.aspx
If the email address you used for registering is no longer valid, go to this link and submit a support ticket
to MTC: http://www.make-the-cut.com/Support/
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When I import vector files into MTC, I lose the individual colors. All of the shapes end up the same color. How
do I retain the colors that were used in the original program?
Currently only files copied and pasted from Inkscape or from KNK (or ACS) Studio will retain original
colors. When importing other vector formats, you will need to recolor the shapes yourself. If possible,
import the file with the shapes grouped by color to make it easier to recolor them.
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When I import SVG files, the shapes are really small. How can I get them to import the correct size?

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