Samsung OFFICESERV 7100 User Manual

TABLE OF CONTENTS
PROGRAMMING SECTION
PART DESCRIPTION PAGE
1 INTRODUCTION TO PROGRAMMING
1.1 PROGRAMMING OVERVIEW .................................................. 1.1.1
1.2 PROGRAMMING LEVELS ....................................................... 1.2.1
1.3a MP10 SYSTEM MEMORY MANAGEMENT .............................. 1.3.1
1.3b MP10a SYSTEM MEMORY MANAGEMENT............................ 1.3.1
1.4a MP10 DEFAULTING THE SYSTEM .......................................... 1.4.1
1.4b MP10a DEFAULTING THE SYSTEM ........................................ 1.4.1
1.5 PROGRAM LIST IN NUMERICAL ORDER ............................... 1.5.1
1.6 PROGRAM LIST IN ALPHABETICAL ORDER.......................... 1.6.1
1.7 MMC’S ASSOCIATED BY CATEGORY ..................................... 1.7.1
2 PROGRAM PROCEDURES
2.1 OVERVIEW .............................................................................. 2.1.1
MMCS APPEAR IN NUMERICAL ORDER
3 VOICEMAIL AND AUTOMATED ATTENDANT
PROGRAMMING ARCHITECTURE
3.1 OVERVIEW .............................................................................. 3.1.1
4 AUTOMATED ATTENDANT PROGRAMMING OVERVIEW
4.1 PROGRAMMING OVERVIEW .................................................. 4.1.1
4.2 PROGRAMMING LEVELS ....................................................... 4.2.1
4.3 DATABASE MANAGEMENT ..................................................... 4.3.1
4.4 DEFAULTING THE AUTOMATED ATTENDANT ....................... 4.4.1
4.5 PROGRAM LIST IN ORDER OF APPEARANCE ...................... 4.5.1
4.6 PROGRAM LIST IN ALPHABETICAL ORDER.......................... 4.6.1
OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL TABLE OF CONTENTS JANUARY 2009
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Table of Contents

Samsung OFFICESERV 7100 Specifications

General

Brand	Samsung
Model	OFFICESERV 7100
Category	Telephone System
Language	English

Summary

PART 1. INTRODUCTION TO PROGRAMMING

1.1 PROGRAMMING OVERVIEW

Provides a general overview of the programming process for the OfficeServ 7100 system.

1.2 PROGRAMMING LEVELS

Describes the three levels of system programming: System, Customer, and Station.

1.3a MP10 SYSTEM MEMORY MANAGEMENT

Details the different types of memory used by the MP10 processor for system data.

1.3b MP10a SYSTEM MEMORY MANAGEMENT

Explains the memory architecture for the MP10a processor and its differences from MP10.

1.4a MP10 DEFAULTING THE SYSTEM

Outlines the procedure to reset the MP10 system to its default factory settings.

1.4b MP10a DEFAULTING THE SYSTEM

Describes the process for defaulting the MP10a system to its factory settings.

1.5 PROGRAM LIST IN NUMERICAL ORDER

Lists all programming Man Machine Codes (MMCs) in numerical order for easy reference.

1.6 PROGRAM LIST IN ALPHABETICAL ORDER

Provides an alphabetical listing of all programming Man Machine Codes (MMCs).

1.7 MMC’S ASSOCIATED BY CATEGORY

Organizes Man Machine Codes (MMCs) by functional categories for efficient programming.

PART 2. PROGRAM PROCEDURES

2.1 OVERVIEW

Provides a general overview of how to navigate and use the programming procedures.

5 AUTOMATED ATTENDANT PROGRAMMING PROCEDURES

Details the steps for programming the Automated Attendant features of the system.

6 VOICEMAIL PROGRAMMING OVERVIEW

Introduces the overview of voicemail programming for the OfficeServ 7100.

7 VOICEMAIL PROGRAMMING PROCEDURES

Outlines the specific procedures for programming voicemail features and settings.

8 VOICEMAIL AND AUTOMATED ATTENDANT APPLICATION DESIGN

Covers the design principles and architecture for creating voicemail and automated attendant applications.

PART 3. VOICEMAIL AND AUTOMATED ATTENDANT PROGRAMMING ARCHITECTURE

3.1 OVERVIEW

Explains the architecture of the voicemail and automated attendant applications.

PART 4. AUTOMATED ATTENDANT PROGRAMMING OVERVIEW

4.1 PROGRAMMING OVERVIEW

Provides an overview of how to program the Automated Attendant system.

PART 6. VOICEMAIL PROGRAMMING OVERVIEW

6.1 PROGRAMMING OVERVIEW

Provides an overview of the voicemail programming process and its interface.

PART 7. VOICEMAIL PROGRAMMING PROCEDURES

7.1 ACCESSING TUI PROGRAMMING

Explains how to access voicemail programming via the Telephone User Interface (TUI).

7.2 ACCESSING WEB PROGRAMMING

Details how to access voicemail programming using the web interface.

7.3 PROGRAMMING SCREEN ELEMENTS

Describes common interface elements found across various programming screens.

PART 8. VOICEMAIL AND AUTOMATED ATTENDANT APPLICATION DESIGN

8.1 OVERVIEW

Provides an overview of creating automated attendant and voicemail applications using blocks.