OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 2 APRIL 2007
MMC: 726
2. BSY FWD CALL This indicates that a call was forwarded to the
VM/AA port from a station with CALL FORWARD
BUSY set.
3. NOA FWD CALL This indicates that a call was forwarded to the
VM/AA port from a station with CALL FORWARD
NO ANSWER set.
4. RECALL A call is recalling the VM/AA port after being
transferred and not answered.
5. DIR TRK CALL A C.O. call has gone directly to VM/AA (e.g., trunk
717 DIL to VM/AA).
6. OVERFLOW A call has OVERFLOWED to the VM/AA port from
a station group.
7. DID CALL A DID call has called the VM/AA port.
8. MESSAGE CALL A message button or message reply feature code
has been used to call the VM/AA port.
PROGRESS TONES
These are the DTMF codes that is sent to the VMAA port in place of regular
progress tones. For example, when a VMAA port goes off hook to originate or
transfer a call, instead of hearing normal dial tone, it will hear DTMF “ BA “ .
Progress tones can greatly increase the efficiency of a VMAA system because it is
easier and quicker to detect DTMF than a busy, ringback or DND tone.
Progress tones can identify any of the following.
TONES
VALUE
0. DIAL TONE BA
1. BUSY TONE 4
2. RNGBACK TONE 5
3. DND NO MORE 6
4. HDSET ANSWER 3
5. SPKER ANSWER 2
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