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Chapter 4
4. Troubleshooting
This chapter describes how to diagnose hardware problems. It also includes information
on running diagnostics. The following topics are covered:
• “Diagnosing the Problem”
• “Running Diagnostic Tests”
• “Recovering from System Crash”
• “Disabling the System Maintenance Password”
• “Service and Support Information”
Diagnosing the Problem
If you suspect a problem with your hardware, use the flowchart (Figure 4-1 and
Figure 4-2) to isolate and solve the problem. See also “Running Diagnostic Tests.”