Silicon Graphics O2+ - Figure 4-2 Diagnostic Flow Chart #2

Diagnosing the Problem
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Figure 4-2 Diagnostic Flow Chart #2
No
Solid green LED
No display
Yes
No
Solid
green LED
No keyboard
Keyboard prompt
on display
Yes
No
Solid
green LED
No mouse
Mouse prompt
on display
Yes
No
Solid
green LED
No system
drive
Yes
Solid green LED
No CD-ROM
Yes
• Monitor not connected
• Monitor not turned on
• Monitor in power saving
mode
• Monitor brightness too low
• Cable failure
• Monitor failure
• System board failure
• Keyboard not connected
• Keyboard failure
• System board failure
• Mouse not connected
• Keyboard not connected
• Mouse failure
• Keyboard failure
• System board failure
• System drive not inserted
all the way
• System drive failure
• CD-ROM drive not
connected
• CD-ROM drive failure
Contact your local SGI service provider. Have your system serial number ready for part replacement information
• Check monitor connections
• Turn on monitor
• Check monitor LED
• Adjust monitor brightness
• Replace monitor cable
• Replace monitor
• Replace system board
• Check keyboard connection
• Replace keyboard
• Replace system board
• Check mouse connection
• Check keyboard connection
• Replace mouse
• Replace system board
• Record message
• Check that system drive
locking lever is pushed up
all the way
• Replace system drive
• Check CD-ROM
connections
• Replace CD-ROM drive
SYMPTOMPOSSIBLE SOLUTION POSSIBLE CAUSE
SYMPTOMPOSSIBLE SOLUTION POSSIBLE CAUSE
Yes
No
Error
code
message?
• Record message
Yes
No
Error
code
message?
• Record message
Yes
No
Error
code
message?
• Record message
Yes
No
Error
code
message?