Spectra T950 - Page 411

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
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Permanent Errors Ifthedrivedetectsapermanenterroranddisplaysan
SCDorMCDerrorcodeotherthanzero(0),itautomaticallyperformsa
drivedump.Ifyouforceadrivedump,theexistingdrivedumpis
overwrittenanddataislost.Youmightalsolosethedumpdataifyouturn
offpowertothedrive.SeeRetrievingaDriveTraceorDriveDumpFileon
page401forinformationaboutretrievingthetracedataordumpfromthe
drive.
Notes:  Someofthesolutionslistedinthefollowingtableinclude
testingthedrive.SeeUsingDLMtoTestaDriveonpage427
forinstructions.
 Insomecases,additionaltestsusingITDTarerequired.
DownloadandinstallthesoftwareasdescribedinUsethe
IBMTapeDiagnosticTool(ITDT)toRetrieveaDriveDump
onpage403.RefertotheITDTdocumentationfor
informationaboutusingthisutility.ContactSpectraLogic
TechnicalSupportifyouneedassistance(seeContacting
SpectraLogiconpage7).
Multiple Errors Ifmultipleerrorsoccur,thecodewithhighestpriority
(lowestnumber)displaysfirst.Oncecorrected,thecodewiththenext
highestprioritydisplays,untilnoneremain.
Note: Thedrivemayneedtoberesetinordertocleartheerrorcode.
WORM Media LTO‐3andlatergenerationdrivesandTS11x0technology
drivessupportusingWORMmedia.TolearnmoreaboutWORMmedia,
seeWORMMediaonpage552.
ThefollowingconditionscauseWORMmediaerrorstooccur:
 Informationintheservomanufacturer’swordonthetapemustmatch
informationfromthecartridgeMAM.Ifitdoesnotmatch,thedriv e’s
SCDdisplayserrorcode7.
 InsertingaWORMtapecartridgeintoadrivethatisnotcompatible
withWORMmediacausesthecartridgetobetreatedasan
unsupportedmedium.Thedrive’sSCDdisplayserrorcode7.