Spectra T950 - Page 416

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
416
7 Highprobabilityofmediaerror.Anerroroccurredbecauseofafaultytape
cartridge.
 Ensurethetapecartridgeisthecorrectmediatype:
 SeeLTORead/WriteCompatibilityonpage551forinformationaboutwhich
mediaiscompatiblewitheachLTOdrivegeneration.
 Drivedoesnotacceptanexpiredcleaningcartridge.
 DrivedoesnotacceptaWORMcartridgewhenru nningdiagnostictestsin
MaintenanceMode.
 DrivedoesnotwriteoverexistingdatasetsonaWORMcartridge.Ensure
youareappendingdatasetsonWORMmediaratherthanattemptingto
writeoverexistingdatasets.
 Ifanotherdriveisavailable,insertthecartridgeintotheotherdriveandretry
theoperation.
 Iftheoperationfails,discardthedefectivecartridge.
 Iftheoperationsucceeds,usetheDriveHealthVerificationwizardtotest
theoriginaldrive(see
UsingDLMtoTesta Driveonpage427).
 IfthedrivefailstheDLMdrivetest,contactSpectraLogicTechnicalSupport
(see
ContactingSpectraLogiconpage7).
 Ifthediagnosticssucceed,theerrorwastemporary.
 Ifanotherdriveisnotavailable,usetheDriveHealthVerificationwizardto
testthedrive.
 IfthedrivefailstheDLMdrivetest,contactSpectraLogicTechnicalSupport.
 IfthedrivepassestheDLMdrivetest,retrytheoperationtodeterminewhether
theerrorwastemporary.Iftheoperationfailsagain,discardthecartridge.
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
8 SCSIinterfaceorFibreChannelfailure.
AfailureoccurredinthedrivehardwareorintheSCSIbus.Theerrorcodeclears
after10secondsiftheerrordoesnotrecur.Iftheerrorpersists,contactSpectra
LogicTechnicalSupport(seeContactingSpectraLogiconpage7).
9 RS‐422error.
Thedrivedeterminedthatadriveinterfaceorlibraryinterfacefailureoccurred.
Theerrorcodeclearsafter10secondsiftheerrordoesnotrecur.Iftheerror
persists,contactSpectraLogicTechnicalSupport(seeContactingSpectraLogic
onpage7).
Code DLM
Health
Icon
Cause and Solution