Spectra T950 - Page 417

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
417
A Degradedoperation.
Thedrivedeterminedthataproblemoccurredthatdegradedtheoperationof
thedrive,butitdidnotrestrictcontinueduse.
Thedriveisusable,thoughthesingle‐characterdisplay(SCD)continuesto
indicateanerrorandthestatuslightflashesamber.Theerrorcodemayclear
whenyoucycle
powertothedrive.
1. Resetthedrive(seeResettingaDriveonpage395)tocleartheerrorcode.
2. Confirmthatthedriveisusingthecurrentfirmwareversion(seeUpdating
DriveFirmwareonpage468)andupdatethefirmwareifnecessary.
3. UsetheDriveHealthVerificationwizardtotestthedrive(seeUsingDLMto
TestaDriveonpage427).
4. Iftheproblempersists, contactSpectraLogicTechnicalSupport(see
ContactingSpectraLogiconpage7).
C Cleaningindicator.
Thedriveneedstobecleaned,orisintheprocessofloadingthecleaning
cartridgeorbeingcleaned.Theerrorcodeclearswhenyoucleanthedriveand
unloadthecleaningcartridge.SeeCleaningaDriveonpage461forinstructions.
d TwodrivesontheFibreChannelloophavethesameArbitratedLoopPhysical
Address.
E TheFibreChannelportconnectionisoff‐line.
e Thedrivedetectedaconfigurationerrorduringanencryptionoperation.
1. MakesurethatyouareusingLTO‐4orlatergenerationdatacartridges.
EncryptionisonlysupportedforLTO‐4andlatergenerationcartridges.
2. Retrytheencryptionoperationwiththesuspectcartridgeinanother
encryptionenableddrive.
3. Replacethecartridgeifyouseethesameprobleminmultipledrives.
F DriveFiberCableerror.
TheFibreChanneldrivedoesnotdetectlightorarelateddiagnosticfailedto
detectlightthroughthefiberopticconnectiontothedrive.
 Verifythefibercablesandconnectionsbetweenthedriveandthehostarethe
correcttypeandareworkingproperly.Verifyallequipmentanddevicesare
poweredON.
 Verifytheconfigurationsettingsforthedrivearesetcorrectlyandare
compatiblewiththetopologyofthenetwork.
 Verifythatthehostfiberadapterandportareworkingproperlyandare
compatiblewiththetopologyofthenetwork.
 VerifythattheFibreChannelswitchportsareworkingproperlyandare
compatiblewiththetopologyofthenetwork.
 VerifythatthefibercableisconnectedtoPortA(0)ofthedrive.
 VerifythatPortA(0)ontheFibreChanneldriveisworkingproperlybyusing
ITDTtorunthe“FunctionCode6:RunHostInterfaceWrapTest.”
Code DLM
Health
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Cause and Solution