Chapter 13 — Drive Troubleshooting Troubleshooting Drives
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E4 Driveproblem. ContactSpectraLogicTechnicalSupport
(seeContactingSpectraLogiconpage7).
E5, E6 Driveormicrocode
problem.
ContactSpectraLogicTechnicalSupport
(seeContactingSpectraLogiconpage7).
ED Informationalmessage. Amicrocodedumpexistsinflashmemory.Contact
SpectraLogicTechnicalSupport
(seeContactingSpectraLogiconpage7).
F2, F4 CartridgeorDrive
problem.
ContactSpectraLogicTechnicalSupport
(seeContactingSpectraLogiconpage7).
F5 FibreChannelerror. Verifythatthefibercablesandtheconnections
betweenthedriveandthehostarethecorrecttype
andareworkingproperly.Verifythatall
equipmentanddevicesarepoweredON.
Verifythattheconfigurationsettingsforthedrive
aresetcorrectlyandarecompatiblewiththeFibre
Channeltopologybeingused.
Verifythatthehostfiberadapterandportare
workingproperlyandarecompatiblewiththe
FibreChanneltopologybeingused.
VerifythattheFibreChannelswitchportsare
workingproperlyandarecompatiblewiththe
FibreChanneltopologybeingused.
VerifythatthefibercableisconnectedtoPortA(0)
ofthedrive.
F6 Thedriveneedstobe
cleaned.
SeeCleaningaDriveonpage461forinstructions.
F7 Fibrewraptestfailure. ContactSpectraLogicTechnicalSupport(see
ContactingSpectraLogiconpage7).
Failure ID Code Description Action