Spectra T950 - Page 424

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Chapter 13 — Drive Troubleshooting Troubleshooting Drives

November 2016 User Guide—Spectra T950 Library

424

ThefollowingtableliststheFailureIDcodesfortheTS11x0technology

drives.

Failure ID Code Description Action

5F Afunctionwas

attemptedwhichis

prohibitedduetothe

currentsecurity

settings.

Thiscodeisnotrelatedtoadriveormicrocode

problem.Itisrelatedtotheoperatingenvironment

andrequiresadditionalinvestigation.Contact

SpectraLogicTechnicalSupport(seeContacting

SpectraLogiconpage7).

81-85 Driveproblem. Performthefollowing:

1. Ifpossible,useITDTtocollectadrivedumpfile

(see

UsetheIBMTapeDiagnosticTool(ITDT)to

RetrieveaDriveDumponpage403).

IfyoucannotuseITDT,usetheBlueScaleuser

interfacetocollectadrivetracefile(see

Usethe

DriveTracesButtononpage401).

2. Resetthedrive(seeResettingaDriveonpage395),

thenretrytheoperationthatproducedtheerror.

3. Iftheproblempersists,contactSpectraLogic

TechnicalSupportandsendthedrivetracefileto

them,ifrequested(see

ContactingSpectraLogicon

page7).

Note: Theerrorcodeclearswhenyouresetor

powercyclethedrive.

86 Cartridgeordrive

problem.

SeeFailureIDcodeFEonpage426.

87 Cartridgeproblem. SeeFailureIDcodeFEonpage426.

8A Driveperformance

problem.

ContactSpectraLogicTechnicalSupport