Chapter 3 Image Quality Troubleshooting
3.2 Image Quality Troubleshooting
3-11
IQ-4 The entire output is blank
Possible causative parts
- TONER CARTRIDGE (PL8.1.2)
- Drum Cartridge [XERO ASSY] (PL8.1.1)
- Transfer Unit [ROLL ASSY-TRANS CRU] (PL6.1.1)
- CONNECTOR ASSY XERO (PL5.1.10)
- MOTOR DISP (PL5.1.9)
- ROS ASSY (PL2.1.1)
- PWBA MCU (PL18.2.2)
- HVPS (PL18.2.5)
- PWBA ESS (PL18.1.2)
Step Check and Action Yes No
1
Checking the error mode.
Does the error occur only during copying?
Go to step 2. Go to step 3.
2
Checking the original.
Is the original placed correctly?
Go to step 4.
End, set the orig-
inal correctly.
3
Checking the blank print.
Print the Windows test page.
Is the image printed correctly?
Printing data
form is not suit-
able for the
printer, then
check the print-
ing data which
the problem gen-
erated.
Go to step 4.
4
Disable the Toner Saver in the printer driver.
On the Image Options tab, ensure that Off is selected in the
Toner Saver drop-down menu.
Is the image printed correctly?
End of work. Go to step 5.
5
Checking the paper.
Is the installed paper with a new and dry one? Or does the
paper satisfy the specification?
Go to step 6.
Replace the
paper with a new
and dry one. Or
change the
paper to the one
that satisfies the
specification,
then go to step 6.
6
The toner cartridges may be low or need to be replaced. Con-
firm the amount of toner left in each toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridges as necessary.
Is the image printed correctly?
End of work. Go to step 7.
7
Checking the TONER CARTRIDGE.
Is the toner cartridges installed to the printer the FUJI XEROX
toner?
Go to step 9. Go to step 8.
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