Fuji Xerox DocuPrint M355df User Manual

Chapter 3 Image Quality Troubleshooting
3.2 Image Quality Troubleshooting
3-16
IQ-6 Part or the entire output is black
Possible causative parts
- IIT ASSY (PL21.1.14)
- DADF ASSY (PL21.1.1)
- TONER CARTRIDGE (PL8.1.2)
- Drum Cartridge [XERO ASSY] (PL8.1.1)
- ROS ASSY (PL2.1.1)
- HVPS (PL18.2.5)
Step Check and Action Yes No
1
Checking the error mode.
Does the error occur only during copying?
Go to step 2. Go to step 4.
2
Checking the original.
Is the original placed correctly?
Go to step 3.
End, set the orig-
inal correctly.
3
Checking the platen glass and DADF Feed Roller.
Are there any damages or foreign substances?
Remove the for-
eign substances
or Clean up the
IIT/DADF. If
platen glass has
been damaged,
Replace the IIT
ASSY (REP
21.1). Then go to
step 5.
Go to step 5.
4
Checking the printing.
Checked by [CE-Mode] - [Printer Diag] - [Test Print] -
[Gradation] in diagnosis.
Is the image printed correctly?
Printing data is
incorrect, then
check the print-
ing data which
the problem gen-
erated.
End of work.
Go to step 5.
5
Checking the TONER CARTRIDGE.
Is the toner cartridges installed to the printer the FUJI XEROX
toner?
Go to step 7. Go to step 6.
6
Set the Non-FUJI XEROX toner option to [off].
(Refer to [Non-Genuine] in [Maintenance] of [Admin Menu].)
Is the image printed correctly?
End of work. Go to step 7.
7
Checking after resetting the Drum Cartridge.
Reseat the Drum Cartridge.
Is the image printed correctly?
End of work. Go to step 8.
8
Checking after replacing the Drum Cartridge.
Replace the Drum Cartridge.
Is the image printed correctly?
End of work. Go to step 9.

Fuji Xerox DocuPrint M355df Specifications

General

Brand	Fuji Xerox
Model	DocuPrint M355df
Category	Printer
Language	English