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DocuPrint M355df
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Chapter 4 Disassembly / Assembly and Adjustment
4.2 Removal / Replacement
4-13
10
Remove the three screws (silver
, flanged, 10mm) that fix th
e
ROS ASSY ZKR, disengage the
connector (P/J502), and then remove
the ROS ASSY ZKR from the printer.
186
188
Table of Contents
Main Page
Preface
8
Default Chapter
8
Table of Contents
8
1 Getting to Know the Service Manual
9
2 How to Use the Service Manual
9
Contents of Manual
9
Information on Updating
10
3 Terms and Symbols
11
4 Abbreviations
12
Table of Contents
16
Before Starting the Servicing
18
Safety
18
Notes on the Handling of Customer Information
21
Other Things to Note
22
Servicing Call Procedure
23
Initial Actions
23
UM Call
23
SM Call
23
Final Actions
23
Servicing Call Details
24
Initial Actions
24
Checking Repeatability
24
Checking Copy Quality
24
Trim Servicing
24
TRIM Check List
25
Periodic Replacement Parts
28
Table of Contents
32
Preface
34
Flow of Troubleshooting
34
Check Installation Status
35
Cautions on Service Operations
36
Cautions on Using FIP
37
Items to be Confirmed before Going to FIP Troubleshooting
39
Flow of FIP
41
Status Code List
42
Error Code FIP
78
Level 1 FIP
78
FIP1.1 004-310 IOT Option Feeder I/F Failure
78
Dadf Jam
79
Fip1.2 005-110 Pickup Jam
79
Virtual JAM
79
FIP1.3 005-301 DADF Cover Open
80
FIP1.4 010-317 Fusing Unit Detached
81
Fusing Unit Failure
81
FIP1.5 016-338 Wireless Option Error
82
FIP1.6 016-369 UI Panel - ESS Communication Fail
83
FIP1.7 024-371 MCU - ESS Communication Fail
84
FIP1.8 042-313 LVPS Fan Motor Failure
85
FIP1.9 042-330 Rear Fan Failure
86
FIP1.10 042-700 IOT over Heat Stop
87
IOT Environment Sensor Error
87
Exit off Early Jam
88
Exit off Jam
88
Exit on Jam
88
FIP1.11 050-130 IOT Remain Zone Fusing Jam
88
Duplex Regi on Jam
90
FIP1.12 050-131 IOT Remain Zone Duplex Jam
90
IOT Remain Zone Regi + MSI + T1 Jam
91
IOT Zone MSI + T1 + T2 Jam
91
IOT Zone MSI + T1 Jam
91
FIP1.14 061-370 IOT ROS Failure
93
Scanner Error
94
FIP1.16 071-100 IOT Tray1 Misfeed Jam
95
FIP1.17 072-100 IOT Tray2 Misfeed Jam
96
FIP1.18 075-100 MSI Misfeed Jam
97
FIP1.19 077-104 Regi. off Jam
98
FIP1.20 077-300 IOT Cover Front Open
99
FIP1.21 077-304 IOT Cover Rear Open
100
FIP1.22 077-312 Tray Configure Error
101
Drum CRUM Data Broken Fail
102
FIP1.23 091-914 IOT Drum Communication Fail
102
IOT Drum CRUM ID Error
102
IOT Drum Detached
102
FIP1.24 092-315 ATC Fail
103
FIP1.25 093-922 Toner Low Density
104
FIP1.26 093-925 Toner CRUM Error
105
Toner CRUM ID Error
105
Toner Detached
105
Toner Type Error
105
ESS DIMM Slot RAM Error
106
FIP1.27 116-316 ESS DIMM Slot RAM W/R Check Fail
106
Level 2 FIP
107
Fip2.1 Exit Sensor (Pl17.1.1)
107
FIP2.2 Regi. Sensor [HVPS] (PL18.2.5)
108
FIP2.3 CST no Paper Sensor [HVPS] (PL18.2.5)
109
FIP2.4 MSI no Paper Sensor [HVPS] (PL18.2.5)
110
FIP2.5 no Paper Sensor [SENSOR PHOTO] (PL10.2.2) (Option)
111
Fip2.6 Clutch Assy Exit (Pl3.1.6)
112
Fip2.7 Clutch Assy Invert (Pl3.1.7)
113
Fip2.8 Regi. Clutch (Pl15.2.4)
114
Fip2.9 Cst Feed Clutch (Pl15.2.16)
115
FIP2.10 CLUTCH ASSY OPT FEED (PL10.1.8) (Option)
116
Fip2.11 Solenoid Feed Msi (Pl13.1.5)
117
Fip2.12 Drive Assy Main (Pl3.1.1)
118
Fip2.13 Motor Disp (Pl5.1.9)
119
FIP2.14 MOTOR-ASSY OPTION (PL10.1.19) (Option)
120
Other FIP
121
Abnormal Noise
121
FIP-N1 Abnormal Noise: When Power Is Turned on
121
FIP-N2 Abnormal Noise: During Printing
122
Power Supply
124
FIP-P1 AC Power FIP
124
FIP-P2 DC Power FIP
125
Preface/Image Quality Troubleshooting
128
Preface
130
Entry Chart for Image Quality Problems
130
Items to be Confirmed before Going to Image Quality Troubleshooting
131
Image Quality Troubleshooting
132
The Output Is too Light
133
Toner Smears or Print Comes off
136
Random Spots/Blurred Images
138
The Entire Output Is Blank
140
Streaks Appear on the Output
143
Part or the Entire Output Is Black
145
Pitched Black Dots
147
Vertical Blanks
149
Ghosting
151
Light-Induced Fatigue
153
Fog
154
Bead-Carry-Out (BCO)
156
Jagged Characters
157
Banding
159
Auger Mark
161
Wrinkled/Stained Paper
163
Damage on the Leading Edge of Paper
165
The Top and Side Margins Are Incorrect
167
Images Are Skewed
168
Preface/Removal / Replacement
173
Preface
175
Precautions
176
Before Starting Service Work
177
General Notes
178
Removal / Replacement
180
Rep1 Ui
180
Rep1.1 Console Mfp Seg2 (Pl1.1.1)
180
Rep2 Ros
183
Rep2.1 (Scc) Ros Assy Zkr (Pl2.1.1)
183
REP3 Drive
189
Rep3.1 (Scc) Drive Assy Main Lm (Pl3.1.1)
189
Rep3.2 (Scc) Clutch Assy Exit T21 (Pl3.1.6)
193
Rep3.3 (Scc) Clutch Assy Invert T24 (Pl3.1.7)
202
REP5 Dispenser
210
Rep5.1 Housing Assy Crum (Pl5.1.1)
210
Rep5.3 (Scc) Motor Disp N (Pl5.1.9)
217
Rep5.4 Connector Assy Xero (Pl5.1.10)
222
REP6 Transfer
223
Rep6.1 Roll Assy-Trans Cru (Pl6.1.1)
223
REP7 Fusing
224
Rep7.1 (Scc) Kit Fusing Unit 110V / 220V (Pl7.1.99)
224
REP8 Xerographics
225
Rep8.1 Xero Assy (Pl8.1.1)
225
REP9 Tray
227
Rep9.1 Kit Retard Assy Roll (Pl9.1.99)
227
REP10 Option Tray
228
Rep10.2 Cover-Side L Opt 250 Mat (Pl10.1.2)
230
Rep10.4 Cover-Side R Opt 250 Aio Mat (Pl10.1.13)
232
Rep10.5 Tray Assy 250 Iot (Pl10.1.15)
233
Rep10.6 Cover-Rear Opt 250 Mat (Pl10.1.17)
234
Rep10.8 Feeder Assy-Opt 250 Main (Pl10.1.20)
237
Rep10.9 Clutch Assy Opt Feed (Pl10.1.8)
238
Rep10.10 Roll Assy Feed (Pl10.2.13)
239
Rep13 Msi
240
Rep13.1 Kit Msi Cover (Pl13.22.99), Kit Retard Roll Msi Assy (Pl13.22.98)
240
REP14 Duplex
242
Rep14.1 Chute Assy-Dup (Pl14.1.12)
242
REP15 Registration
244
Rep15.2 Interlock Sw Assy Rear (Pl15.1.97)
251
Rep15.3 Kit Roll Assy Feed (Pl9.1.97)
255
REP17 Exit
261
Rep17.1 Roll Assy Exit (Pl17.1.4)
261
Rep17.2 Kit Pinch Assy L (Pl17.1.6), Kit Pinch Assy R (Pl17.1.7)
263
REP18 Electrical
268
Rep18.1 (Scc) (Isc) Pwba Ess Aio (Pl18.1.2)
268
Rep18.2 (Scc) Pwba Mcu (Pl18.2.2)
274
Rep18.3 (Scc) Hvps (Pl18.2.5)
278
Rep18.4 (Scc) Pwb Lvps 110V / 220V (Pl18.1.5)
281
Rep18.5 Pwb Assy Front-Usb (Pl18.1.11)
283
Rep19 Cover
285
Rep19.1 Kit Cover Assy Front Aio Low (Pl19.1.7), Kit Cover Assy Front Top Aio Low (Pl19.1.17), Cover Front Top All Assy (Pl19.1.97)
285
Rep19.2 Cover Assy Window Ess Low (Pl18.1.12)
288
Rep19.4 Cover Side R Aio (Pl19.1.20)
291
Rep19.6 Kit Cover Side L Aio Assy (Pl19.1.98)
297
Rep19.7 Kit Cover Assy Rear Aio (Pl19.1.99)
299
Rep19.8 Fan Sub (Pl19.2.9)
300
Rep21 Dadf/Iit
303
Rep21.2 Hinge Assy-Left (Pl21.1.10), Hinge Assy-Right(Pl21.1.9)
308
Rep21.3 Sepration Pad (Pl21.1.4)
310
REP99 (SCC ) Safety Critical Components
311
REP99.1.1 Safety Critical Components
311
Adjustment
312
REP18 Elec
312
REP18.1 Directions for Replacing Important Information Stored Component
312
Preface/Parts List
315
Preface
317
Caution for Use of Spare Parts Illustration
317
Precautions
317
Parts List
319
PL 1.1 UI [Illustration]
319
PL 1.1 UI [List]
320
PL 2.1 ROS [Illustration]
321
PL 2.1 ROS [List]
322
PL 3.1 Drive [Illustration]
323
PL 3.1 Drive [List]
324
PL 4.1 NOHAD [Illustration]
325
PL 4.1 NOHAD [List]
326
PL 5.1 Dispenser [Illustration]
327
PL 5.1 Dispenser [List]
328
PL 6.1 Transfer [Illustration]
329
PL 6.1 Transfer [List]
330
PL 7.1 Fusing [Illustration]
331
PL 7.1 Fusing [List]
332
PL 8.1 Xerographics [Illustration]
333
PL 8.1 Xerographics [List]
334
PL 9.1 Tray [Illustration]
335
PL 9.1 Tray [List]
336
PL 10.1 Option Feeder (1/3) [Illustration]
337
PL 10.1 Option Feeder (1/3) [List]
338
PL 10.2 Option Feeder (2/3) [Illustration]
339
PL 10.2 Option Feeder (2/3) [List]
340
PL 10.3 Option Feeder (3/3) [Illustration]
341
PL 10.3 Option Feeder (3/3) [List]
342
PL 13.1 MSI (1/2) [Illustration]
343
PL 13.1 MSI (1/2) [List]
344
PL 13.2 MSI (2/2) [Illustration]
345
PL 13.2 MSI (2/2) [List]
346
PL14.1 Duplex [Illustration]
347
PL14.1 Duplex [List]
348
PL15.1 Registration (1/3) [Illustration]
349
PL15.1 Registration (1/3) [List]
350
PL15.2 Registration (2/3) [Illustration]
351
PL15.2 Registration (2/3) [List]
352
PL15.3 Registration (3/3) [Illustration]
353
PL15.3 Registration (3/3) [List]
354
PL17.1 Exit [Illustration]
355
PL17.1 Exit [List]
356
PL18.1 Electrical (1/3) [Illustration]
357
PL18.1 Electrical (1/3) [List]
358
PL18.2 Electrical (2/3) [Illustration]
359
Chapter 5 Parts List CONTENTS
360
PL18.2 Electrical (2/3) [List]
360
PL18.3 Electrical (3/3) [Illustration]
361
PL18.3 Electrical (3/3) [List]
362
PL19.1 Cover (1/2) [Illustration]
363
PL19.1 Cover (1/2) [List]
364
PL19.2 Cover (2/2) [Illustration]
365
PL19.2 Cover (2/2) [List]
366
PL21.1 IIT/DADF [Illustration]
367
PL21.1 IIT/DADF [List]
368
Specifications
372
Specifications
377
Product Name, Product Code, XJ Code, Serial no
377
Main Unit
377
Options
377
Product Overview
378
System Configuration
378
Functional Configuration
379
Power Voltage and Frequency
379
Power Consumption
380
Rush Current
380
Dimensions/Weight
380
Dimensions and Weight of Optional Tray
380
Space Requirements (Minimum Installation Space)
381
Resolution
382
Line Density in Fast Scan Direction
382
Line Density in Slow Scan Direction
382
Operation Mode
382
FAX Communication Mode
382
Power-Off Status
382
Print Mode
382
Ready (Standby) Mode
382
Running Mode
382
Scan Mode
382
Low Power Mode
383
Sleep Mode
383
Machine Status
384
Warm-Up Time
384
FPOT (First Print Output Time)
384
Installation Temperature / Humidity
385
Installation Altitude
385
Installation Horizontality
385
Storage Temperature of a Toner Cartridge
385
Applicable Laws and Industry Regulations
385
Emi
386
Noise
386
Print Image Quality Guarantee Conditions
386
Environmental Conditions
386
Guaranteed Paper
386
Paper Condition
386
Evaluation Criteria
387
Print Image Quality Guaranteed Area
387
Printer Condition
387
ESS-Supporting os
388
Interface Port
388
Ethernet Port
388
USB Port
388
Wireless
389
Network Protocol
389
Printing Protocol
389
Control and Management Protocol
390
Mib
390
Scan
390
Decomposer
391
Fonts
391
Pdl
391
Job Control
391
Job Recovery
391
Job Timeout
391
Print Cancel
391
IP Filter
392
Saved Job
392
Secure Print
392
Logging
393
Billing Counter
393
Error Logging
393
Job Logging
393
ID Print
393
Non-Genuine Mode
394
Scanner
394
Light Source
394
Maximum Scanning Guarantee Area
394
Optical Resolution
394
Scanning Method
394
Platen
394
Document Image Area
394
Platen Glass
394
Dadf
395
Auto Document Size Detection
395
Document Basis Weight
395
Document Condition
395
Document Setting
395
Document Tray Capacity
395
Retention Angle / Open Angle of Platen Cover with DADF
395
FAX Communication
395
Communication Mode
395
Communication Control Procedure
396
Halftone/Compression Method
396
Image Data Transmission Time
396
Modem Signal Processing
396
Pixel Transmission Density
396
Protocol Control Time
397
Throughput
397
Cable Characteristics
397
Communication Load Characteristics
397
Incoming Call Level
397
Tools/Service Consumables/Consumables
398
Tools
398
Consumables
398
Service Data (Undescribed)
400
Service Mode
401
Roles of the Control Panel in the CE Mode
401
How to Enter the CE Mode
402
Overview of the CE Mode Operation
402
How to Exit the CE Mode
403
Exiting from Fax/Scanner Diag
403
Exiting from Printer Diag
403
Menu Tree
404
CE Mode Functions Overview
408
Printer Diag
408
Fax/Scanner Diag
411
ESS Diag
413
All Test
413
Flash ROM Test
414
EEPROM Test
414
DRAM Test
414
MAC+PHY Test
415
ASIC Test
415
IOT Test
415
USB Host Test (Only When a USB Storage Device Is Inserted in the Front USB Port)
415
Test Mode
415
Single Step
416
Get Device Info
417
RTC Test
418
IOT Diag
419
Digital Input
419
Digital Output
421
NVM Setting
424
NVM Read and Write (Edit NVM)
425
NVM Saving (Save NVM to ESS)
427
NVM Loading (Load NVM from ESS)
428
ROS Exposure
429
Dew Prevention
430
ATC Mode
431
Print Info
432
Printing Printer Configuration Information (Config Page)
432
Printing Printer Setting Value Information (Print Settings)
433
Installation Settings (Installation)
435
Print Function Test (Test Print)
439
Procedure for the Print Function Test
439
Test Pattern (Pattern IOT)
440
Test Pattern (Gradation)
441
Test Pattern (Ghost Chart)
442
Parameter Settings (Parameter)
443
Registration Settings (Regi)
443
Display and Initialization of the Life Counter (Life)
445
Parameter List Print (Print)
447
Board Diag (Board Test)
448
All Test
448
Fax Memory Test
448
I/F Test
448
ASIC Test
449
Relay/Signal Test
449
Information
453
Scan Counter
453
Scanner Maintenance
454
White Balance
454
Shading Parameter
454
Registration Param
455
Auto Registration
455
Sensor Parameter
455
Vertical Scan Mag
456
Test Pattern
456
IIT I/O Check
456
Scan Counter Clear
457
Carriage Drive_100
457
System Data Setting Parameter
458
Backup (Backup Data)
475
Table of Contents
480
Plug/Jack Location List
482
Plug/Jack Location
485
Wire Network (Undescribed)
491
BSD (Undescribed)
492
Connection Wiring Diagram
493
Symbols in the General Connection Wiring Diagram
493
General Wiring Diagram
495
Interconnection Wiring Diagram of Parts
497
Notes on Using the Wiring Diagram between Parts
497
Configuration of the Interconnection Wiring Diagram of Parts
499
Controller
499
Drive
499
Fusing
499
Power
499
Xero/Hvps
499
Scanner
513
Optional 250 Sheet Feeder
515
Table of Contents
520
Telephone System
522
Converting and Sending Voice in the Form of Electrical Signals
522
Analog and Digital Signals
524
Telephone Call Connection Mechanism
526
Analog Telephone Network
526
Terminology
530
FAX System (Overview)
531
Unit Mechanisms
532
FAX Standards (ITU-T Recommendations)
535
Fault Isolation Procedure for FAX
536
Fault Occurs
536
Receive Fault
537
Other Problems
539
Functions of SCANNER ASSY
540
Document Scanning
540
Document Scanning at Platen (IIT)
540
Document Scanning at DADF
541
Paper Path
542
Paper Path of DADF (Simplex)
542
Paper Path of DADF (Duplex)
543
Functions of Major Functional Components
544
UI (User Interface) and AIO Engine
544
Scanner
545
Data Flow
549
Control
550
Document Scanning Steps
550
System Configuration
551
Drive Transmission Route of DADF Motor
552
DADF Motor
552
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