Keba ServoOne - Page 364

11.6.14.10Error13-10(emergencycodeFF00h)
Cause: Sercos option: Phase switching without ready acknowledge
Suggested steps:
Error during phase switching. Switchover without or with incorrect command
execution. Please check the settings in the master!
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
364
11 Alarms & warnings
11.6.14.11Error13-11(emergencycodeFF00h)
Cause: Sercos option: Error while parameter initialisation
Suggested steps:
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
11.6.14.12Error13-12(emergencycodeFF00h)
Cause: Sercos option: Run time error
Suggested steps:
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.