Promise Technology Smartstor NS4600 - Solving Network Connection Problems

SmartStor NS4600 Product Manual
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Figure 5. The Enclosure Information tab with malfunctions shown
The corrective action you take depends on the nature of the problem:
• If CPU temperature is above specification:
• Be sure there is adequate air flow around the SmartStor.
• Be sure the ambient temperature is below 35°C (95°F).
• Check the fan speed.
• If the fan speed is below specification, contact Technical Support. See
page 329.
• If any power status is out-of-specification, contact Technical Support. See
page 329.
Solving Network Connection Problems
Most network connection problems are the result of poor connections.
When the SmartStor is fully booted and connected to the network, the Ethernet
Activity LED indicates status and activity:
• Blue – Network link is properly connected
• Flashing Blue – Network Activity
• Dark – No Connection
See Figure 6.
If your SmartStor is connected to your network but the Ethernet Activity LED on
your SmartStor is dark, check the following items:
• Verify that the switch, hub, or facility network service connection that you are
using is operational.