Configuring the system specifically for the client
6-212 Service Manual
Table of the System’s Programming Codes
6.2.3 Programming an Extension
Programmed
Functions
Code Intermediate data Data to be
programmed
Completing
data entry
Default
Pickup groups 143 Pickup groups 01 to 16 extension or
∗ - to delete a group
# instead of
extension
None
Call Groups (CG) 113 Call Group (CG) extension (up to 10)
∗ - to delete
# instead of
extension
Extensions
11/101 to 20/
110
Call Forwarding
within a Call Group
(CG)
222
∗ - to enable
# - to disable
Automatic # - to disable
Alert Ring Timeout
for Pickup Groups
035 Time: 00 to 59 seconds or
∗ - to disable
Automatic
∗ - to disable
Callback/Urgent
Call activation by
timeout
037 ∗ - enables Callback and
disables Urgent Call
# - disables Callback and
enables Urgent Call
Automatic # - to disable
Caller ID by name
or number
039 1 - Name and number
2 - Name
3 - Number
Automatic 1 - Name and
number
UCD Subscriber
Groups
023 UCD Subscriber Group Extension (up to 32 agents)
∗ - to delete
# instead of
group
None
Collect call barring
for a UCD
Subscriber group
007 UCD Subscriber Group
∗ - to enable
# - to disable
# instead of
group
# - (To
disable)
Message Waiting
for UCD queue
024 UCD Subscriber Group extension or
∗ - MOH (Music on Hold)
# instead of
group
∗ - MOH
UCD Queue size 025 UCD Subscriber Group 00 to 99 slots # instead of
group
99 slots
Time for Message
Waiting connection
to UCD Queue
026 UCD Subscriber Group (00 to 99) in 5-second
cycles
# instead of
group
0
UCD overflow call
destination
027 UCD Subscriber Group Extension or UCD Group
or
∗ - to delete
# instead of
group
None
Round-robin distri-
bution to agents
028 UCD Subscriber Group
∗ - to enable
# - to disable
# instead of
group
∗ - to enable
Time for Agent’s
Notes
029 UCD Subscriber Group (00 to 99) in 5-second
cycles
# instead of
group
00 (0
seconds)
Ring Signal Time at
an Agent
030 UCD Subscriber Group (01 to 99) in 5-second
cycles
# instead of
group
06 (30
seconds)
Agent Status After
Signaling Timeout.
176 UCD Subscriber Group ∗ - Available
# - Unavailable
# instead of
group
# - Unavail-
able