Spectra T950 - Page 362

Chapter 12 — Library Troubleshooting Using BlueScale Hardware Health Monitoring
November 2016 User Guide—Spectra T950 Library
362
9. ClickNext.TheConfirmandSubmitTicketscreendisplays.
10. Verifythatallinformationiscorrect.
 TosavetheticketinformationtoaUSBdeviceinsteadofemailingit
fromthelibrary,selecttheboxatthetopofthescreen.
Note: TheoptiontosavetheticketinformationtoaUSBdeviceisonly
availableifyoupluggedaUSBdeviceintoaUSBportonthe
LCMortheoperatorpanel(T950Bonly)in
Step4onpage360.
 Ifalloftheinformationiscorrect,proceedtoStep11.
 Ifsomethingneedstobechanged,clickPrevioustoreturntothe
SelectTicketTypescreenandmakeanynecessarychanges.
11. ClickSubmittosendtheHardw areHealthMonitortickettotheselected
recipient.
Aprogressscreenindicatesthattheticketrequest(andtheASL
information)isbeingsent.Whencompleted,theAutoSupportProfiles
screendisplays.
12. Afteranyrequiredtasksarecomplete,thethresholdcanbereset.The
HHMicondisappearsuntilthenextthresholdisreached.
Figure 223 The Confirm and Submit Ticket screen.