Spectra T950 - Page 414

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
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5 Drivehardwareproblem.
Do not force a dump; one already exists.
Thedrivedeterminedthatatapepathorread/writeerroroccurred.Toprevent
damagetothedriveortapecartridge,thedrivedoesnotallowyoutoinserta
cartridgeifthecurrentcartridgewassuccessfullyejected.Performthefollowing:
1. Ifpossible,useITDTtocollecttheexistingdrivedump(seeUsetheIBMTape
DiagnosticTool(ITDT)toRetrieveaDriveDumponpage403).
IfyoucannotuseITDT,usetheBlueScaleRetrieveDriveDumputility(seeUse
theBlueScaleRetrieveDriveDumpUtilityonpage404).
2. Resetthedrive(seeResettingaDriveonpage395),thenretrytheoperation
thatproducedtheerror.
3. Iftheproblempersists, contactSpectraLogicTechnicalSupportandsendthe
drivedumptothem,ifrequested(see
ContactingSpectraLogiconpage7).
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
6 Driveormediaerror.
SeeChapter9–ConfiguringandUsingMediaLifecycleManagement,beginning
onpage276forinformationaboutusingMLMtodeterminethehealthofthe
cartridge.SeeChapter10–UsingDriveLifecycleManagement,beginningon
page322forinformationaboutusingDLMtodeterminethe
healthofthedrive.
Thedrivedeterminedthatanerroroccurred,butitcannotisolatethecause.
Ensurethetapecartridgeisthecorrectmediatype:
 SeeLTORead/WriteCompatibilityonpage551forinformationaboutwhich
mediaiscompatiblewitheachLTOdrivegeneration.
 Drivedoesnotacceptanexpiredcleaningcartridge.
 DrivedoesnotacceptaWORMcartridgewhenru nningdiagnostictestsin
MaintenanceMode.
 DrivedoesnotwriteoverexistingdatasetsonaWORMcartridge.Ensureyou
areappendingdatasetsonWORMmediaratherthanattemptingtowriteover
existingdatasets.
Code DLM
Health
Icon
Cause and Solution