01/02
6-21
8825/8830 Printer
Toner Cleaning Auger Bound Up, LL-22
General Procedures
Toner Cleaning Auger Bound Up
PROBLEM
Toner cleaning auger is bound up due to solidified toner.
CAUSE
Excessive heat build up in the printer.
SOLUTION
Make sure both cooling fans are functioning properly. If they are not see the article titled “Cool-
ing Fan Not Running” in this section.
REQUIREMENTS FOR FIELD RESOLUTION
• DOCUMENTATION
• N/A
• TAG 11
• PART NUMBERS
U.S. - 600K59933
E.O. - 600K59953
• CUT IN SERIAL NUMBER
U.S. - 8YG060368 and up
E.O. - 110907114-1 and up
LL-22 Caused By Metal Filings
PROBLEM
LL-22 errors or metal filings are accumulating in the cutter area.
CAUSE
Metal filings are shorting the Transfer/Detack. These metal filings may be generated in the
media transport.
SOLUTION
Check to see if the transport is the cause of the metal fillings by doing the following:
1. Remove the paper transport.
2. Access the registration roll by removing the springs on the turn baffle and tipping it back.
3. Inspect the registration roll shaft. If it appears that something is scraping it, replace the
media transport assembly.
Please report the serial number of any machine that has to have the transport replaced to Tech
Support
REQUIREMENTS FOR FIELD RESOLUTION
• DOCUMENTATION
N/A
• TAG N/A
• PART NUMBERS
22K49201 Media Transport Assembly P.L. 8.1 Item 4
• CUT IN SERIAL NUMBER
N/A
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