01/02
3-14
8825/8830 Printer
PQ 11, PQ 12
Print Quality
PQ 11 Deletions (spots) PQ 12 Finger Marks
Table 1 Deletions (spots) Symptom / Check
Symptom/ check
Localized areas of deletion in
the solid or halftone areas in
the print feed direction.
Probable Cause Corrective Action
1. Damp media 1A. Refer to BSD 7.1 and
BSD 7.3 to check for correct
operation of the Paper heat-
ers.
1B. Ensure that the Customer
is storing the media correctly.
2. T/DT Corotrons 2. Perform GP 1, HVPS
Checkout Procedure.
3. Developer Housing 3A. Ensure that the housing
is latched securely.
3B. Check the mag roll for
damage or binding.
4. Insufficient toner resulting
in developer bead carryover.
4A. Perform Electrostatic
Series ( ADJ 9.2).
4B. Perform Image Density (
ADJ 9.3).
5. The surface of the heat roll
is damaged.
5. Determine and fix the
cause of the damage to the
heat roll. Replace the heat
roll ( REP 10.2)
6. Defective drum 6. Replace the drum ( REP
9.3)
7. Media transport 7. Check for correct gap (
ADJ 8.4).
8. The Fabric Guide is con-
taminated, wrinkled or incor-
rectly tensioned.
8. Check/replace the Fabric
Guide ( PL 10.2).
Table 1 Finger Marks Symptom / Check
Symptom/ check
Toner marks on the lead edge
or trail edge of the print.
Probable Cause Corrective Action
1. Defective or dirty transfer/
detack Corotron
1A. Clean or replace the
Corotron wire ( PL 9.4).
1B. Perform GP 1, HVPS
Checkout Procedure.
2. Cleaner Seal 2. Check / clean as required.
( PL 9.5A)
3. Web Oiler 3. Check / replace ( REP
10.9)
4. Turnaround Baffle 4. Ensure that the baffle is
free of contamination ( PL
8.2).
5. Heat Roll 5. Check / replace ( REP
10.2)
6. Fabric Guide 6. Check / replace ( REP 8.9)
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