Section 7.  Installation 
 
 
Note the following precautions: 
•  Since sending an OS resets CR800 memory, data loss will certainly 
occur.    Depending on several factors, the CR800 may also become 
incapacitated for a time. 
o  Is sending the OS necessary to correct a critical problem?    If not, 
consider waiting until a scheduled maintenance visit to the site. 
o  Is the site conveniently accessible such that a site visit can be 
undertaken to correct a problem of reset settings without excessive 
expense? 
o  If the OS must be sent, and the site is difficult or expensive to 
access, try the OS download procedure on an identically 
programmed, more conveniently located CR800. 
•  Campbell Scientific recommends upgrading operating systems only with 
a direct-hardwire link.    However, the Send Program 
(p. 510) button in the 
datalogger support software
 allows the OS to be sent over all software 
supported comms systems. 
o  Operating systems are very large files — be cautious of line 
charges. 
o  Updating the OS may reset CR800 settings, even settings critical to 
supporting the comms link.    Newer operating systems minimize this 
risk. 
Note Beginning with OS 25, the OS has become large enough that a 
CR800 with serial number ≤ 3604, which has only 2 MB of SRAM, may not 
have enough memory to receive it under some circumstances.    If 
problems are encountered with a 2 MB CR800, sending the OS over a 
direct serial connection is usually successful. 
The operating system is updated with one of the following tools: 
 
7.5.2.1.1 OS Update with DevConfig Send OS Tab 
Using this method results in the CR800 being restored to factory defaults.    The 
existing OS is over written as it is received.    Failure to receive the complete new 
OS will leave the CR800 in an unstable state.    Use this method only with a direct 
hardwire serial connection. 
How 
Use the following procedure with DevConfig:    Do not click Connect. 
1.  Select CR800 from the list of devices at left 
2.  Select the appropriate communication port and baud rate at the bottom left 
3.  Click the Send OS tab located at the top of DevConfig window