NEC ELECTRA ELITE IPK II - Page 16

Electra Elite IPK II Document Revision 1
Programming ix
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40-07 : Voice Prompt Language Assignment for VRS .......................2-354
40-08 : Voice Prompt Language Assignment for Mailboxes ..............2-355
40-09 : Voice Mail Multiple Address Group Setup .............................2-356
40-10 : Voice Announcement Service Option ....................................2-357
40-11 : Pre-Amble Message Assignment ..........................................2-359
Program 41 : ACD Setup
41-01 : System Options for ACD .......................................................2-361
41-02 : ACD Group and Agent Assignments .....................................2-362
41-03 : Incoming Ring Group Assignment for ACD Group ................2-363
41-04 : ACD Group Supervisor .........................................................2-365
41-05 : ACD Agent Work Schedules .................................................2-366
41-06 : Trunk Work Schedules ..........................................................2-367
41-07 : ACD Weekly Schedule Setup ................................................2-368
41-08 : ACD Overflow Options ..........................................................2-369
41-09 : ACD Overflow Table Setting ..................................................2-371
41-10 : ACI Delay Announcement .....................................................2-372
41-11 : VRS Delay Announcement ....................................................2-373
41-12 : Night Announcement Setup ...................................................2-375
41-13 : VRS Message Number for Night Announcement ..................2-376
41-14 : ACD Options ..........................................................................2-377
41-15 : ACD Queue Alarm Information ..............................................2-379
41-16 : ACD Threshold Overflow .......................................................2-381
41-17 : ACD Login Mode Setup .........................................................2-382
41-18 : ACD Agent Identity Code Setup ............................................2-383
41-20 : ACD Queue Display Settings ................................................2-384
Program 42 : Hotel Setup
42-01 : System Options for Hotel/Motel .............................................2-387
42-02 : Hotel/Motel Telephone Setup ................................................2-388
42-03 : Class of Service Options (Hotel/Motel) ..................................2-389
42-04 : Hotel Mode One-Digit Service Codes ....................................2-391
42-05 : Hotel Room Status Printer .....................................................2-392