NEC ELECTRA ELITE IPK II - ACI Delay Announcement

Document Revision 1 Electra Elite IPK II
2 - 372 Program 41 : ACD Setup
Description
Use Program 41-10 : ACI Delay Announcement to define the ACI port number to be
used for the delay announcement.
This program is activated when the delay announcement source and options are
assigned as ACI in Program 41-08-03.
Conditions
None
Feature Cross Reference
J Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-10 : ACI Delay Announcement
Level:
SA
Input Data
ACD Group No 01~64
Item
No.
Item Input Data Default
01
1st Delay Announcement ACI Port Number
0~96
0 = No Setting
0
02
2nd Delay Announcement ACI Port Number
0~96
0 = No Setting
0
03
1st Delay Announcement Connection Timer
0~64800 (sec) 4
04
2nd Delay Announcement Connection Timer
0~64800 (sec) 60
05
2nd Delay Announcement Sending Duration
Set the timer for the 2nd Delay announcement. Once this timer
expires, the call will disconnect. To keep the call in queue, set
this timer to “0”.
0~64800 (sec) 0