NEC ELECTRA ELITE IPK II - ACD Login Mode Setup

Document Revision 1 Electra Elite IPK II
2 - 382 Program 41 : ACD Setup
Description
Use Program 41-17 : ACD Login Mode Setup to define the ACD login mode for each
extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout
service codes for the AIC members in Program 11-13-08 and 11-13-09.
Conditions
H If set to ‘1’, note that a supervisor can not log in/out an AIC member as they are
not normal ACD agents.
Feature Cross Reference
J Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-17 : ACD Login Mode Setup
Level:
SA
Input Data
Extension Number Up to 8 digits
Item
No.
Login Mode Default
01
0 = Normal Login Mode
1 = AIC Login Mode
0