NEC ELECTRA ELITE IPK II - ACD Weekly Schedule Setup

Document Revision 1 Electra Elite IPK II
2 - 368 Program 41 : ACD Setup
Description
Use Program 41-07 : ACD Weekly Schedule Setup to assign the four Work Schedules
(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).
Conditions
None
Feature Cross Reference
J Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-07 : ACD Weekly Schedule Setup
Level:
SA
Item
No.
Day Number Time Pattern Default
01
1 = Sunday
0~4
(0 = No ACD)
0
2 = Monday
3 = Tuesday
4 = Wednesday
5 = Thursday
6 = Friday
7=Saturday