Electra Elite IPK II Document Revision 1
Electra Elite IPK II Programming Manual 2 - 367
Description
Use Program 41-06 : Trunk Work Schedules to set up the Work Schedules for trunks.
For each Work Schedule (1~4), designate the start and stop times for each of the
eight Work Periods. Once you set up the schedules, assign them to days of the week
in Program 41-07. (This is the same program used by the ACD Agent Work
Schedules.)
Conditions
None
Feature Cross Reference
J
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-06 : Trunk Work Schedules
Level:
SA
Input Data
ACD Work Schedule Time Pattern Number 1~4
Item
No.
Work Period
Mode Number
Start Time End Time Default
01 1~8 0000~2359 0000~2359 (Start) 0000
(End) 0000