Electra Elite IPK II Document Revision 1
Electra Elite IPK II Programming Manual 2 - 385
Conditions
None
Feature Cross Reference
J
Automatic Call Distribution (ACD)
Input Data
ACD Group No. 01~64
Item
No.
Item Input Data Default
01
Number of Calls in Queue
Set the number of calls that can accumulate in the
ACD queue before the Queue Status Display (and
optional queue alarm) occurs.
0 = No Display,
1~200
02
Queue Status Display Time
Set how long the Queue Status display remains on
the telephone’s display.
0~64800 (sec) 5 (sec)
03
Queue Status Display Interval
Set the interval that refreshes the Queue Status
Alarm time in queue display and causes the optional
queue alarm to occur on phones active on a call,
logged out, or in wrap-up.
0~64800 (sec) 60 (sec)
04
ACD Call Waiting Alarm
Enable or disable the queue alarm.
0 = Disable (Off)
1=Enable (On)
0
05
ACD Call Waiting Alarm Hold Time
Set how long the Call Waiting Alarm should sound.
0~64800 (sec) 0
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