Guideline to Evaluate Warranty Claims
Heavy-duty Shock Absorbers
SACHS Automotive of America Heavy-Duty Suspension Tel. (248) 458-3600
2107 Crooks Rd Troy, MI 48084 Fax. (248) 458-3603
Index:
1) Inspection
2) Misting
3) Leakage
4) Noise – Rubber Bushings
5) Noise – Scratching Metal Dust Cover
6) Damping Performance
1) Inspection
It is recommended to inspect Sachs shocks visually during regular maintenance
schedules, however at least:
-
linehaul applications: every 100,000 miles
-
vocational applications: every 50,000 miles
The visual inspection should include
-
the shock itself (leakage, any irregularities)
-
shock bushings
-
tires (tire cupping)
The most common failures and their possible causes are compiled in this document.
By understanding the cause you may be able to correct the problem, avoid future
failures and ensure ride safety.
For further assistance please contact:
Sachs Automotive of America
(859) 647 – 84 47 Ivan Botello
or (248) 458 – 36 88 Jim C. King
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