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General| Model | VessRAID 1720i |
|---|---|
| Category | Enclosure |
| Form Factor | 2U |
| Drive Bays | 12 |
| Supported Drive Types | SAS, SATA |
| RAID Levels | 0, 1, 5, 6, 10, 50, 60 |
| Processors | Dual-core |
| Cooling | Hot-swappable fans |
Provides data storage solutions for high performance and data protection, explaining RAID protected logical drives.
Details the limited warranty period and 24x7 support services provided by Promise.
Guides on installing VessRAID into a rack using mounting rails, with safety cautions.
Explains populating VessRAID with SAS/SATA drives and shows drive slot numbering.
Explains configuring VessRAID for DAS and SAN, detailing data and management path connections.
Guides on establishing serial communication for CLI/CLU management via an RJ11-to-DB9 cable.
Instructions for connecting power and describes front panel LED indicators during normal operation.
Details setting up serial connection for CLI and CLU management using terminal emulation.
Explains options for assigning IP addresses via DHCP or static configuration for management ports.
Provides CLI commands for setting system date/time and network configuration (IP, mask, gateway).
Guides on using the Command Line Utility (CLU) for quick setup, date/time, and IP settings.
Outlines the process of creating disk arrays using WebPAM PROe, covering login, language, and array creation.
Provides steps to launch a browser and connect to the VessRAID subsystem's WebPAM PROe interface.
Details how to log into the WebPAM PROe interface via browser using HTTP or HTTPS connections.
Guides on how to view and sort events displayed in the Event Frame, detailing event fields and sorting options.
Explains how to access and manage multiple VessRAID subsystems connected to the network via WebPAM PROe.
Lists functions related to managing subsystems, including viewing information, saving reports, and setting aliases.
Describes how to initiate background activities like Media Patrol, Rebuild, PDM, and Initialization from the Background Activities tab.
Details how to run Predictive Data Migration (PDM) to migrate data from suspect drives to spare drives.
Provides steps to schedule activities like Media Patrol, Redundancy Check, and Spare Drive Check with recurrence patterns.
Details how to set a lock on the controller to prevent configuration changes, with time intervals from 1 minute to 1 day.
Explains how to enable email notifications for events based on severity levels.
Covers storage services like initiators and LUN mapping, including adding, deleting, and mapping.
Details how to enable LUN Masking, which restricts initiator access to specified LUNs.
Covers various software services like Email, SLP, Web Server, Telnet, SNMP, and Netsend settings.
Introduces three methods for creating disk arrays: Automatic, Express, and Advanced.
Covers making initial connections via Serial or Telnet, logging in, accessing help, and exiting the CLU.
Covers subsystem management functions like setting aliases, running Media Patrol, and locking/unlocking.
Covers controller management functions like viewing information, clearing orphan watermarks, and making settings.
Guides on making controller settings like Alias, Coercion, Cache Flush Interval, SMART, and Adaptive Writeback Cache.
Covers enclosure management functions like viewing information, power supply status, and locating units.
Covers physical drive management functions like global settings, aliases, and status.
Details how to make global settings for physical drives, including cache and DMA modes for SATA/SAS.
Guides on clearing Stale or PFA conditions on physical drives after addressing the underlying issue.
Explains how to force a physical drive offline or online, with cautions about potential data loss.
Covers disk array management functions like creating, deleting, viewing information, and setting aliases.
Introduces three methods for creating disk arrays via CLU: Automatic, Express, and Advanced.
Provides steps to delete disk arrays via CLU, with a caution about data loss.
Explains how to rebuild a disk array after a physical drive has failed, either automatically or manually.
Details how to create logical drives on existing disk arrays via CLU, covering parameters like alias, capacity, and policies.
Explains how to delete a logical drive from a disk array via CLU, with a caution about data loss.
Covers spare drive management functions like viewing lists, creating, deleting, and checking spares.
Covers logical drive management functions like viewing information, setting aliases, cache policies, and initialization.
Details the process of initializing a logical drive to set all data bits to zero, with cautions about data loss.
Covers network connection settings, including Management Port and iSCSI Port configurations.
Explains how to configure network settings for each of the four iSCSI ports individually.
Covers functions related to iSCSI connections, including viewing node information and settings.
Details how to configure iSCSI node settings that affect all four ports, including Node Name and Digests.
Describes Challenge Handshake Authentication Protocol (CHAP) for authenticating iSCSI sessions.
Covers background activity functions like viewing current activities and making settings.
Guides on adjusting settings for background activities, including priority levels and PDM trigger settings.
Covers user management functions like viewing information, creating users, changing passwords, and deleting users.
Details the process of creating a new user account with specified username, password, privilege, and status.
Details how to configure email service settings for sending notification messages, including SMTP server details.
Guides on restoring default settings for firmware and software items with caution.
Provides procedures for shutting down the VessRAID subsystem via Telnet or serial connection, with additional actions.
Guides on starting the RAID subsystem after shutdown, including manual power-on and logging into CLU.
Details manual IP settings for the Management Port using the LCD panel.
Covers firmware updates via WebPAM PROe, including downloading the image file and updating sources.
Provides steps to restart the VessRAID subsystem after a firmware upgrade, with warnings.
Details the procedure for replacing power supplies in VessRAID 1700i and 1800i series, with replacement instructions.
Guides on replacing the RAID Controller, including removing the old one and installing the new one.
Explains how to replace the cache battery (BBU), including verifying LED status and handling precautions.
Discusses factors for choosing RAID levels, summarizing advantages, disadvantages, and applications.
Details initializing logical drives to set data bits to zero, recommended for new logical drives.
Defines hot spare drives (Global/Dedicated) and their role in automatic rebuilds after drive failure.
Covers migrating disk arrays to change RAID level or expand capacity, often requiring adding drives.
Details PDM for migrating data from suspect drives before failure, and actions that trigger PDM.
Describes audible alarm sound patterns and actions to take when the alarm sounds.
Explains front panel LED indicators (Power, Enclosure Status, RAID Status, Activity, Heartbeat) and their states.
Describes the state of controller LEDs (Status, Dirty Cache, Battery, Fan, USB, SAS OUT) indicating system status.
Explains the Power/Activity and Disk Status LEDs on each Drive Carrier indicating drive presence and configuration.
Guides on interpreting LCD panel messages like 'Critical logical drives' and viewing events.
Describes critical/degraded/offline states for fault-tolerant and non-fault-tolerant disk arrays and actions to take.
Details the rebuild operation process, including alarms, status indicators, and data accessibility during rebuild.
Explains how to handle incomplete arrays caused by migration issues or missing drives, including accepting or deleting.
Covers various physical drive issues like offline, not usable, failed, and problems during migration or transport.
States that failed drives cannot be repaired and must be replaced.
Covers enclosure issues like overheating, fan failure, and air circulation problems.
Explains overheating as a serious condition leading to drive and controller failure, usually caused by fan failure or poor circulation.
Explains the use of serial connections for CLI/CLU management, emphasizing the need for the specific RJ11-to-DB9 cable.
Details network connections, including Management Port and iSCSI ports, and DHCP considerations.
Troubleshoots WebPAM PROe connection issues, often related to DHCP, IP addresses, or timeouts.
Explains the Dirty Cache LED indicating unsaved data and warns against powering down during this state.
Provides information on accessing Promise Technical Support services and required details for contacting them.
Details the product warranty period for components and cache backup battery, and warranty exclusions.
Guides on contacting Technical Support, obtaining an RMA number, and packaging the product for return.
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