Siemens Rapidlab 1200 - Solving Communication Problems

6-12 Rapidlab 1200 Operator’s Guide: Troubleshooting
02087462 Rev. V
Solving Communication Problems
The communications error symbol is displayed on the Analysis and the Results screen.
Removing Obstructions from the Sample Path
The clot clearing procedure checks the components in the fluid path in the sequence in
which a clot or other obstruction is most likely to occur, first attempting to clear the
reagent manifold, then the preheater and reagent cartridge. If these attempts to clear the
obstruction fail, a procedure to clear the fluid path using a clot-removal line is provided.
Use the clot clearing procedure if an event code, such as D-39, directs you to ensure there
are no obstructions in the sample path by performing a clot clearing procedure. You should
also perform this procedure if you observe an obstruction in the sample path. To check if
the problem that prompted the event code is resolved, check the events log.
Required parts and supplies are shown in the 2 tables below.
Probable Cause Corrective Action
An interfaced Rapidlink or
Rapidcomm system or
laboratory information
system (LIS) does not
communicate with the
Rapidlab 1200 system.
• Ensure that the cable connecting the systems is
tightly connected to each system.
• Ensure that the cable is not damaged and that it is
the correct cable for connecting the systems.
• Ensure that the Rapidlink or Rapidcomm data
management system or the LIS is correctly
configured to communicate with the
Rapidlab 1200 system.
• Ensure that the Rapidlab 1200 system is correctly
configured to communicate with the Rapidlink or
Rapidcomm system or the LIS and that the
connection is turned on.
Refer to Setting up Communications‚ page 8-26.
• Send the sample results or calibration data again
from the Rapidlab 1200 system by recalling the
results and selecting
Send.
• If communication is not successful, record the
system message from the events log and call for
technical assistance.
Kit Part Number Description
Clot Clearing Kit 10378229
Includes clot clearing tool and clot-removal line
.
Supplies Description
Plastic syringe Use to clear clots from the reagent manifold.
5cc Luer Lock syringe Use to clear clots from the preheater and reagent cartridge.
Gauze Use to catch excess liquid after insertion of water.
Water Use to fill syringe.