Rapidlab 1200 Operator’s Guide: Troubleshooting 6-9
02087462 Rev. V
Resetting the Barcode Scanner
Reset the barcode scanner if the scanner no longer scans barcodes.
1. Scan the barcode shown below.
2. Shut the system down and then restart it.
Refer to Shutting Down the System‚ page 2-6.
Use the following table to identify the cause of problems with barcodes or the
barcode scanner.
Problem Probable Cause Corrective Action
Nothing is
displayed when
scanning the
barcodes.
The system does
not recognize the
barcode, the
barcode is turned
off in Setup, the
wrong symbology
was selected, or the
format was not
specified.
Refer to Setting up Barcode Options‚
page 8-23.
The barcode scanner was not connected to
the system correctly. For information
about connecting the barcode scanner,
refer to Connecting the Barcode Scanner‚
page 8-26.
Scanning the
patient ID or the
accession number,
the barcode is
displayed in the
wrong field on the
screen.
The wrong field
was selected when
you scanned the
barcode.
Select the button for the appropriate field
or select the field, and then scan the
corresponding barcode. For example,
select
Patient ID and then scan the patient
ID barcode.
Scanning the
patient ID or the
accession number,
the data entered on
the screen does not
match the barcode.
The patient ID was
entered or scanned
incorrectly.
1. Ensure that the field is empty before
scanning the barcode.
2. If the field is not empty, select the
field and then select
Clear to delete
the data in the field.
If the problem persists, ensure that the
barcode format is correctly defined for
patient and accession number barcodes.
Refer to Setting up Barcode Options‚
page 8-23.
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