Rapidlab 1200 Operator’s Guide: Troubleshooting 6-63
02087462 Rev. V
D23 Reagent Flow Error: 14
D24 Codes
D24 AQC Material Error: 1, 2, 3
D32 Codes
D32 AQC Cartridge Valve Error: 1
Problem Corrective Action
The system detects
a possible
obstruction during
calibration or
during the wash
cycle after sample
analysis.
1. Select
Diagnostics > Fluidic Functions > RCx and look for
obstructions.
2. Remove obstructions from reagent manifold, measurement
module, and sample tubing.
3. Resolve any other D codes.
4. Perform the RCx test again.
5. Select
Diagnostics > Fluidic Functions > Wash Cycle.
6. If the problem persists, replace the wash cartridge.
Perform the highlighted test(s) in
Diagnostics > Fluidic
Functions
.
7. If the problem persists, replace the reagent cartridge.
Perform the highlighted test(s) in
Diagnostics > Fluidic
Functions
.
8. If the problem persists, call for technical assistance.
Problem Corrective Action
An error was
detected during
delivery of AQC
material.
1 level 1
2 level 2
3 level 3
1. Check that the AutomaticQC connector is completely closed
and that the sensors are aligned correctly.
2. Select
Diagnostics > Fluidic Functions > Prime AQC
Cartridge
.
The correct button is highlighted.
3. Check if there is an obstruction in the reagent probe
cartridge.
Refer to Flushing the Tubing for the AutomaticQC Module‚
page 5-57.
4. If the problem persists, replace the AutomaticQC cartridge.
NOTE: If you are not able to replace the cartridge, turn off the
AutomaticQC option in Setup to continue analyzing patient
samples.
5. If the problem persists, call for technical assistance.
Problem Corrective Action
A valve does not
move to the correct
position.
1. Select
Diagnostics > Pumps and Valves > AQC Valve.
2. If the problem persists, replace the AutomaticQC cartridge.
3. If the problem persists, call for technical assistance.
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