Zebra ZM400 Series User Manual

105
Troubleshooting
LCD Error Messages
8/9/07 ZM400/ZM600 Maintenance Manual 14207L-001 A
LCD Error Messages
The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible
causes, and the recommended solutions.
Table 14 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause Recommended Solution
The ERROR light flashes.
The printhead was replaced with
one that is not a genuine Zebra™
printhead..
Install a genuine Zebra™ printhead.
The printer stops; the
ERROR light flashes.
In thermal transfer mode, ribbon is
not loaded or incorrectly loaded.
Load ribbon correctly. See Load
Ribbon on page 64.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon that is loaded incorrectly.
1. Load ribbon correctly. See Load
Ribbon on page 64.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 90.
In thermal transfer mode, media is
blocking the ribbon sensor.
1. Load media correctly. See Load
Media on page 58.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 90.
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
1. Print a sensor profile. See Print
Sensor Profile on page 89. The
ribbon out threshold (marked by
the word
RIBBON) is likely too
high, above the black area that
indicates where the ribbon is
detected.
2. Calibrate the sensors or load
printer defaults. See Calibrate
Media and Ribbon Sensor
Sensitivity on page 90 or LOAD
DEFAULTS on page 73.
ERROR CONDITION
INVALID HEAD
ERROR CONDITION
RIBBON OUT

Zebra ZM400 Series Specifications

General

Max Print Width	4.09 inches (104 mm)
Max Print Speed	10 inches per second (254 mm per second)
Print Method	Thermal Transfer/Direct Thermal
Resolution	203 dpi (8 dots/mm)
Connectivity	USB 2.0, Serial RS-232, Parallel, Internal Ethernet (10/100), optional wireless
Media Width	1"/25.4 mm to 4.5"/114 mm
Media Length	0.25 to 39 inches (6 to 991 mm)
Media Thickness	0.0023"/0.058 mm to 0.010"/0.25 mm
Ribbon Width	1"/25.4 mm to 4.33"/110 mm
Ribbon Length	1476 feet (450 m)
Supported Media Types	Continuous, die-cut, notch, black-mark
Operating Temperature	40°F to 105°F (5°C to 40°C)
Storage Temperature	-40°F to 140°F (-40°C to 60°C)