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Zebra ZM400 Series User Manual

Zebra ZM400 Series
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117
Troubleshooting
Printer Diagnostics
8/9/07 ZM400/ZM600 Maintenance Manual 14207L-001 A
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer. The most commonly used are the Power-On and the
CANCEL self tests.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (
I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the printer.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
the print width using Set Print Width on page 82, and ensure that the width is correct for the
media that you are using.
Note •
When performing these self tests, do not send data to the printer from the host.
If your media is shorter than the label to be printed, the test label continues on the next
label.
When canceling a self test prior to its actual completion, always reset the printer by turning
it off (
O) and then on (l).

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Zebra ZM400 Series Specifications

General IconGeneral
Max Print Width4.09 inches (104 mm)
Max Print Speed10 inches per second (254 mm per second)
Print MethodThermal Transfer/Direct Thermal
Resolution203 dpi (8 dots/mm)
ConnectivityUSB 2.0, Serial RS-232, Parallel, Internal Ethernet (10/100), optional wireless
Media Width1"/25.4 mm to 4.5"/114 mm
Media Length0.25 to 39 inches (6 to 991 mm)
Media Thickness0.0023"/0.058 mm to 0.010"/0.25 mm
Ribbon Width1"/25.4 mm to 4.33"/110 mm
Ribbon Length1476 feet (450 m)
Supported Media TypesContinuous, die-cut, notch, black-mark
Operating Temperature40°F to 105°F (5°C to 40°C)
Storage Temperature-40°F to 140°F (-40°C to 60°C)

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