Zebra ZM400 Series User Manual

107
Troubleshooting
LCD Error Messages
8/9/07 ZM400/ZM600 Maintenance Manual 14207L-001 A
The printer prints while the
ERROR light flashes.
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
The printhead has a faulty
thermistor.
Replace the printhead.
The printer stops; the
ERROR light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
Table 14 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
WARNING
HEAD COLD
WARNING
HEAD TOO HOT

Zebra ZM400 Series Specifications

General

Max Print Width	4.09 inches (104 mm)
Max Print Speed	10 inches per second (254 mm per second)
Print Method	Thermal Transfer/Direct Thermal
Resolution	203 dpi (8 dots/mm)
Connectivity	USB 2.0, Serial RS-232, Parallel, Internal Ethernet (10/100), optional wireless
Media Width	1"/25.4 mm to 4.5"/114 mm
Media Length	0.25 to 39 inches (6 to 991 mm)
Media Thickness	0.0023"/0.058 mm to 0.010"/0.25 mm
Ribbon Width	1"/25.4 mm to 4.33"/110 mm
Ribbon Length	1476 feet (450 m)
Supported Media Types	Continuous, die-cut, notch, black-mark
Operating Temperature	40°F to 105°F (5°C to 40°C)
Storage Temperature	-40°F to 140°F (-40°C to 60°C)