IDA8 Global-Net User Manual464
© 2020, ATEÏS. All rights reserved.
Troubleshooting:
Check the wire connection of the fireman microphone.
If the wire connection is correct but still indicate a fault, replace the fireman microphone with a
working one.
If the fireman microphone is replaced but still indicate a fault, replace the IDA8C or contact
your technician.
7.1.11 VOX@NET Offline
The IDA8C/S cannot communicate with VOX@NET server.
Indication:
LED Indicator: When this error is detected, the following LEDs will light up:
o G. Fault LED on the front panel of the IDA8C/S.
Log:
o "Voxnet Offline" message displays on the touch screen of IDA8C.
o A text message displays at the [Machine Fault Record] window in Ateis Studio, see the
picture as below.
A buzzing sound will be outputted to the monitoring speaker on the front panel of the IDA8C.
Troubleshooting:
Observe the link and the active LED indicator on the RJ45 connector of the PC with the
VOX@NET server installed and ethernet switch. It is an error if the link LED is not lit up or active
LEC is not blinking. Possible causes are listed below:
Both the switch and PC receive an incorrect LED display behavior. Check the cable between
the PC & ethernet switch.
Only VOX@NET receive an LED display behavior. Check the network card of the PC. You can
change a network card to see if it is working properly.
Only switch can receive an LED display behavior. Check the switch, you can simply change
to another port to see if it is working properly.
Observe the link and active LED indicator on the RJ45 connector of the IDA8C/S and switch.
Possible causes are listed below:
Both the switch and IDA8C/S receive an incorrect LED display behavior. Check the cable
between the IDA8C/S & ethernet switch.
Only the IDA8C/S receive an incorrect LED display behavior. Check the IDA8C/S. You can
replace it with a working IDA8C/S to see if it is working properly.
Only the switch receive an incorrect LED display behavior. Check the switch. You can simply
change to another port to see if it is working properly.
7.1.12 Redundancy Error
It shows "Backup Device Offline" when a backup device can't communicate.
It shows "Operation Mode Fail" due to the points as below:
o RU device is turned off.
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