AH500 Hardware and Operation Manual 
12-54 
12.3.5
 
Troubleshooting for AH10EN-5A/AH15EN-5A 
Error 
Description  Remedy 
16#A001 
The IP address of host 1 conflicts 
with another system on the 
1. Contact the network administrator, and check whether 
the IP address is correct. 
2. Check the module parameter in HWCONFIG. 
16#A002 
The IP address of host 2 conflicts 
with another system on the 
1. Contact the network administrator, and check whether 
the IP address is correct. 
2. Check the module parameter in HWCONFIG. 
Please contact the network administrator 
Please contact the network administrator 
16#A401  Hardware error 
Please restore the hardware to the factory setting. If the 
error still occurs, please contact the local authorized 
16#A402 
The initialization of the system 
fails. 
Please restore the system to the factory setting. If the 
error still occurs, please contact the local authorized