AH500 Hardware and Operation Manual 
12-16 
12.2.5
  Troubleshooting for AH500 Redundancy System 
Error 
Description  Solution 
16#E206 
The model number for the control mode 
CPU and the standby mode CPU are not 
Use two same models and assign one as the 
control mode CPU and the other as the standby 
16#E207 
The firmware version for the control mode 
CPU and the standby mode CPU are not 
Use two same models and assign one as the 
control mode CPU and the other as the standby 
16#E208 
Ethernet for the control mode CPU and the 
standby mode CPU are not in the same 
The IP address and mask for the control mode 
CPU and the standby mode CPU must be on the 
16#E209 
The I/O configurations of the control mode 
CPU is not the same as the actual I/O 
configurations of the standby mode CPU. 
(while checking the validation)   
Make sure the IO configurations on the 
backplane for the control mode CPU and the 
standby mode CPU are the same. Both the 
control mode CPU and the standby mode CPU 
must be connected to the backplane. And make 
sure the firmware versions for the control mode 
CPU and the standby mode CPU are the same. 
16#E20A 
The I/O configurations of the control mode 
CPU is not the same as the actual I/O 
configurations of the standby mode CPU. 
(after the validation is checked) 
Make sure the IO configurations on the 
backplane for the control mode CPU and the 
standby mode CPU are the same. Both the 
control mode CPU and the standby mode CPU 
must be connected to the backplane. And make 
sure the firmware versions for the control mode 
CPU and the standby mode CPU are the same. 
Check the error log for more information 
16#E20C  Synchronization error   
While downloading, the system can not 
synchronize. Try again later. 
Check the standby mode CPU error log 
Check the standby mode CPU error log 
Heart beat communication timeout 
Make sure the fiber module is well-connected.   
16#E211  Synchronization failed 
Power off and then power on the standby mode 
CPU and start synchronization again. If the error 
still occurs, contact the local authorized 
The standby mode CPU is being switched.   
There is no program on the PLC. 
Check the error log for more information 
Check the error log for more information 
Check the error log for more information 
Check the error log for more information 
Resupply power and turn it on again.   
CPU parameters are damage.   
Check the error log for more information 
Check the error log for more information 
CPU EIP parameters are damage. 
Check the error log for more information 
16#E21E  The I/O configuration file does not exist. 
Download a correct I/O parameter file via 
16#E21F  The I/O configuration file is damage. 
Download a correct I/O parameter file via 
Check the error log for more information