4.2 Initial Checks
79
4
Troubleshooting
Paper is often
jammed or wrin-
kled.
Is paper loaded properly in the tray? Load paper correctly.
“2.1 Loading Paper” (P. 28)
Is the paper tray set properly? Firmly push in the tray as far as possible
to set it properly.
“2.1 Loading Paper” (P. 28)
Is the paper damp? Replace with paper from a new ream.
“2.1 Loading Paper” (P. 28)
Is the paper curled? Either turn the paper so that the curl is
facing down in the tray, or replace with
paper from a new ream.
“2.1 Loading Paper” (P. 28)
Are there any torn pieces of paper still
remaining inside the machine or is
there a foreign object in the machine?
Open the door of the machine or slide
out the tray to remove the torn paper or
the foreign object.
“2.1 Loading Paper” (P. 28)
Is out-of-spec paper loaded in the
tray?
Replace with paper that meets machine
specifications.
●
“2.1 Loading Paper” (P. 28)
●
Paper Recommendations
Is paper loaded in the tray past its
maximum fill line?
Load paper in the tray so that it does not
exceed the maximum fill line.
“2.1 Loading Paper” (P. 28)
Is the paper guide set correctly? Load the document correctly, and apply
the paper guide to a paper lightly.
Documents are not
fed into the DADF.
Are the documents too small? The minimum size of the document that
can be loaded on the DADF is A5.
See “1.2 Loading Documents” (P. 270)” in
“Part 2 Copier”.
Symptoms Check Remedy
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